Clinical Specialist CRM - Charlottesville, VA

Medtronic•Charlottesville, VA

7d•$72,000 - $90,000•Onsite

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports the Charlottesville territory; the employee must reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record meeting company standards are required. The role supports CRM devices and therapies through system checks and interrogations, implant support, troubleshooting, education, and customer service. It also includes operational coordination, customer and sales collaboration, extensive territory travel, and maintaining current product and therapy expertise. The position involves physical demands and clinical-environment exposures, including lifting, prolonged periods of sitting, standing, and walking, wearing lead protection, and exposure to infectious disease and radiation. The stated U.S. base salary range is $72,000–$90,000, and the position is eligible for a Sales Incentive Plan. Medtronic describes a range of benefits for eligible regular employees, including health, dental and vision insurance, retirement plans, paid time off, paid holidays, tuition assistance or reimbursement, and other programs.

Requirements

High school diploma and at least 6 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; OR an associate’s degree and at least 4 years of such experience; OR a bachelor’s degree and at least 2 years of such experience.
Must reside within the assigned Charlottesville territory.
Must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Valid driver's license, active auto insurance, and a driving record that meets company standards.
Ability to meet the physical demands described for the position, including frequent two-handed lifting of up to 40 pounds and sitting, standing, and walking for 8 or more hours per day.
Ability to work in clinical environments with exposure to infectious disease and radiation and to wear 7–9 pounds of lead for extended periods.
For a U.S.-earned role below Principal level, candidates must possess unrestricted U.S. work authorization at hire and throughout employment.

Nice To Haves

Bachelor’s degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as Salesforce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment, in an organized manner and while meeting deadlines.
For baccalaureate degrees earned outside the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Responsibilities

Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Stay current on new CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
Perform the physical demands of the role, including lifting up to 40 pounds, sitting, standing, walking, bending, stooping, squatting, and maintaining balance.
Work in clinical environments with required eye protection and exposure to infectious disease and radiation, while wearing lead protection and using computers and mobile devices.

Benefits

Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance or reimbursement
Global well-being program (Simple Steps)
Incentive plans
401(k) plan with employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Sales Incentive Plan