Clinical Sales Representative - Monarch Urology - Great Lakes

Johnson & Johnson Innovative Medicine • Detroit, MI

7d • $70,000 - $90,000 • Onsite

About The Position

Johnson & Johnson MedTech is seeking a field-based Clinical Representative to support the Monarch Urology platform across the Great Lakes territory, covering Michigan, Indiana, and northern Ohio. The role ideally is based in the Detroit, Michigan area and supports procedural excellence, customer education, and utilization growth. The representative provides clinical and technical support in hospitals and ambulatory surgery centers, helps develop customer accounts, and works with commercial partners to advance business objectives. The position requires extensive travel, including overnight travel, and frequent work in hospital and procedural settings.

Requirements

• Bachelor’s degree and at least 3 years of relevant experience; alternatively, an associate degree or medical certification and at least 5 years of relevant experience may be considered.
• Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare-related experience.
• Ability to learn and communicate technical and clinical concepts to physicians and clinical staff.
• Strong customer service, organization, and collaboration skills.
• Ability to work in all hospital departments and ambulatory surgery center environments, including live patient cases and while using required protective equipment.
• Hospital credentialing and compliance with customer access requirements.
• Ability to travel extensively, including overnight travel, up to 90% within the assigned territory.
• Valid driver’s license.
• Ability to work in a regulated environment and comply with applicable quality and healthcare industry requirements.

Nice To Haves

• Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty.

Responsibilities

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospitals and ambulatory surgery centers.
• Build and maintain customer relationships through clinical support, training, education, and responsive service.
• Support account development to build clinical confidence, increase user competence, and drive system and disposable utilization.
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
• Identify and act on educational opportunities to improve customer proficiency, procedural efficiency, and clinical adoption.
• Partner with the Area Sales Leader and Regional Business Director on business objectives, account plans, and referral development activities.
• Serve as a liaison between customers and internal teams by responding to questions, escalating issues, coordinating peer-to-peer review needs, and reporting complaints or technical concerns promptly.
• Develop expert-level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
• Maintain professionalism, service, and compliance in all customer interactions.
• Lead and support account-level sales activities, ensuring products are purchased and in stock to support procedures and account growth.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability insurance
• Business accident insurance
• Group legal insurance
• Pension plan
• 401(k) savings plan
• Long-term incentive program
• Vacation: 120 hours per calendar year
• Sick time: 40 hours per calendar year; 56 hours per calendar year for employees residing in Washington
• Holiday pay, including floating holidays: 13 days per calendar year
• Work, Personal and Family Time: up to 40 hours per calendar year
• Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement
• Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
• Caregiver leave: 10 days
• Volunteer leave: 4 days
• Military spouse time off: 80 hours
• Competitive sales incentive compensation program/MBO
• Eligibility for the J&J Fleet program, with the option of a company car or car allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level