Clinical Sales Specialist- Phoenix- Monarch Urology Robotics

6267-Auris Health Legal Entity•Phoenix, AZ

7h•$70,000 - $90,000•Onsite

About The Position

Johnson & Johnson MedTech is hiring a field-based Clinical Representative to support the Monarch Urology robotic-assisted system across Arizona, New Mexico, and Las Vegas. The role supports procedural excellence, customer education, and utilization growth in hospitals and ambulatory surgery centers. The Monarch Urology platform is designed for endoluminal and percutaneous access across the urinary tract for diagnostic and therapeutic procedures. The representative provides clinical and technical support during procedures, trains and educates customers, builds relationships, and contributes to account development and sales activities. The role requires extensive territory travel, including overnight travel, and work in live-patient-case environments while following credentialing, compliance, and quality requirements.

Requirements

Bachelor’s degree and at least 3 years of relevant experience, or an associate degree or medical certification and at least 5 years of relevant experience.
Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare-related experience.
Ability to learn and communicate technical and clinical concepts to physicians and clinical staff.
Strong customer service, organization, and collaboration skills.
Ability to work in all hospital departments and ambulatory surgery center environments, including live patient cases and use of required protective equipment.
Hospital credentialing and compliance with customer access requirements.
Ability to travel extensively, including overnight travel, up to 90% within the assigned territory.
Valid driver’s license.
Ability to work in a regulated environment and comply with applicable quality and healthcare industry requirements.

Nice To Haves

Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty.

Responsibilities

Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospitals and ambulatory surgery centers.
Build and maintain customer relationships through clinical support, training, education, and responsive service.
Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
Identify and act on educational opportunities to improve customer proficiency, procedural efficiency, and clinical adoption.
Partner with the Area Sales Leader and Regional Business Director on business objectives, account plans, and referral development activities.
Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns.
Develop and maintain expert-level product knowledge and understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
Maintain professionalism, service, and compliance in customer interactions.
Lead and support account-level sales activities, ensuring products are purchased and in stock to support procedures and account growth.