Clinical Specialist- Central Florida- Monarch

Johnson & Johnson Innovative Medicine•Tampa, FL

2d•$79,000 - $126,500•Onsite

About The Position

Johnson & Johnson is recruiting a Clinical Specialist for Monarch to cover the Central Florida territory, ideally based in Tampa or Orlando. The role provides clinical and product expertise, customer service, procedural support, and education to customers using Monarch systems and scopes. It operates in a field-based clinical support environment with frequent travel and extensive time in hospitals and procedural settings. The specialist works autonomously while partnering with the broader commercial team and reports to the Regional Sales Manager (RSM).

Requirements

Bachelor’s degree.
At least 1–2 years of relevant experience in sales, marketing, or healthcare.
Ability to work in all hospital departments, including operating room environments.
Ability to travel 50%–75% of the time within the designated territory.
Valid driver’s license in one of the 50 United States.

Nice To Haves

Analytical reasoning
Business behavior
Business development
Customer analytics
Data reporting
Execution focus
Goal-oriented
Innovation
Market research
Product costing
Product development
Product lifecycle management (PLM)
Project administration
Sales enablement
Sales support
Sustainable procurement
Vendor selection

Responsibilities

Provide clinical and product expertise and customer service to customers.
Develop and maintain relationships with new and existing customers and conduct account development activities to build competent, confident clinical champions and drive utilization of Monarch systems and scopes.
Provide in-case procedural support as a technical consultant, including education that builds competence and confidence among physicians and clinical staff.
Identify and act on educational opportunities, provide customer service, and support technically complex cases.
Serve as a liaison between customers and the corporate office for cases requiring peer review, and ensure timely, accurate reporting of complaints or technical issues.
Communicate and collaborate regularly with peers to support strategic partnerships and account development objectives.
Maintain expert-level knowledge of commercially available Monarch products and deliver fellow and physician education programs.
Develop professional education events tailored to each market, using a thorough understanding of available tools and resources.
Comply with company policies and applicable federal, state, and local laws, including HIPAA, the Sunshine Act, and Monarch Sales Guidelines for interactions with U.S. healthcare professionals.

Benefits

Participation in the company’s sales incentive compensation program, subject to applicable plan terms.
Eligibility for the J&J Fleet program, with the option to elect a company car or car allowance, subject to program terms.
Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with stated state-specific amounts for Colorado and Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time off: 80 hours per calendar year.