Clinical Specialist- Central Florida- Monarch

Johnson & Johnson•Tampa, FL

22h•Onsite

About The Position

Johnson & Johnson is hiring a Clinical Specialist for its Monarch platform, covering the Central Florida territory, ideally based in Tampa or Orlando. The role provides clinical and product expertise, customer service, procedural support, and education to customers in hospital and operating room settings. It supports account development and greater utilization of Monarch systems and scopes by helping physicians and clinical staff build competence and confidence. The position is field-based, involves frequent travel across the territory, and requires autonomous work in close partnership with the broader commercial team. The Clinical Specialist reports to the Regional Sales Manager. The role includes supporting procedures, serving as a technical consultant, delivering education to fellows, physicians, and clinical teams, and developing professional education events tailored to local markets. The specialist maintains expert knowledge of commercially available Monarch products and serves as a customer-corporate liaison for cases requiring peer review and for reporting complaints or technical issues. The position requires compliance with company policies and applicable laws, including HIPAA, the Sunshine Act, and Monarch Sales Guidelines for interactions with U.S. healthcare professionals.

Requirements

Bachelor’s degree.
At least 1–2 years of relevant experience in sales, marketing, or healthcare.
Ability to work in all hospital departments, including the operating room environment.
Valid driver’s license in one of the 50 United States.
Ability to travel 50%–75% of the time within the designated territory.

Nice To Haves

Preferred skills include analytical reasoning, business behavior, business development, customer analytics, data reporting, execution focus, goal orientation, innovation, market research, product costing, product development, product lifecycle management, project administration, sales enablement, sales support, sustainable procurement, and vendor selection.

Responsibilities

Provide clinical and product expertise and customer service to customers.
Develop and maintain relationships with new and existing customers and conduct account development activities to create clinical champions and drive utilization of Monarch systems and scopes.
Provide in-case procedural support as a technical consultant and educate physicians and clinical staff.
Identify educational opportunities and provide customer service and technically complex case support.
Act as a liaison between customers and the corporate office for cases requiring peer review, and ensure timely, accurate reporting of complaints and technical issues.
Communicate and collaborate with peers to support strategic account development objectives.
Develop and maintain expert-level knowledge of commercially available Monarch products.
Deliver education programs for fellows and physicians and develop professional education events tailored to each market.
Comply with company policies and applicable federal, state, and local laws, including HIPAA, the Sunshine Act, and Monarch Sales Guidelines for interactions with U.S. healthcare professionals.

Benefits

Eligible to participate in the company’s sales incentive compensation program, subject to plan terms.
Eligible to participate in the J&J Fleet program, with the option of a company car or car allowance, subject to program terms and conditions.
Eligible to participate in the consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligible to participate in the long-term incentive program.
Vacation: 120 hours per calendar year.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time off: 80 hours per calendar year.