Clinical Sales Representative- Monarch Urology- Delta Plains

Johnson & Johnson Innovative Medicine•Santa Clara, TN
•$70,000 - $90,000•Onsite

About The Position

Johnson & Johnson MedTech is hiring a field-based Clinical Representative for the Monarch Urology platform in the Delta Plains territory, covering Kansas, Oklahoma, Missouri, Arkansas, Kentucky, Tennessee, and northern Mississippi. The role supports procedural excellence, customer education, and utilization growth for a robotic-assisted urology system intended for endoluminal and percutaneous access across the urinary tract. The representative provides clinical and technical support during procedures in hospitals and ambulatory surgery centers, while building customer proficiency and confidence through training, education, demonstrations, and responsive service. The role works closely with the commercial team to support account plans, product utilization, and business objectives. It requires extensive territory travel and time in clinical and procedural settings, along with autonomous work and close coordination with colleagues. The position is eligible for the company’s sales incentive compensation program and J&J Fleet program, which may provide the option of a company car or car allowance, subject to applicable program terms. The anticipated base pay range is $70,000–$90,000. Eligible employees may participate in company-sponsored medical, dental, vision, life, disability, business accident, legal, retirement, savings, and long-term incentive programs, as well as specified paid time-off and leave programs, subject to plan terms and policies.

Requirements

  • Bachelor’s degree and at least 3 years of relevant experience; alternatively, an associate degree or medical certification and at least 5 years of relevant experience may be considered.
  • Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare-related experience.
  • Ability to learn and communicate technical and clinical concepts to physicians and clinical staff.
  • Strong customer service, organization, and collaboration skills.
  • Ability to work in all hospital departments and ambulatory surgery center environments, including live patient cases and use of required protective equipment.
  • Hospital credentialing and compliance with customer access requirements.
  • Ability to travel extensively, including overnight travel, up to 90% within the assigned territory.
  • Valid driver’s license.
  • Ability to work in a regulated environment and comply with applicable quality and healthcare industry requirements.

Nice To Haves

  • Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty.

Responsibilities

  • Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospitals and ambulatory surgery centers.
  • Build and maintain customer relationships through clinical support, training, education, and responsive service.
  • Support account development to build clinical confidence, increase user competence, and grow system and disposable utilization.
  • Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
  • Identify and act on educational opportunities to improve customer proficiency, procedural efficiency, and clinical adoption.
  • Partner with the Area Sales Leader and Regional Business Director on business objectives, account plans, and referral development activities.
  • Act as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns.
  • Develop and maintain expert product knowledge and an understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
  • Maintain professionalism, service quality, and compliance in customer interactions.
  • Lead and support account-level sales activities to ensure products are purchased and in stock to support procedures and account growth.

Benefits

  • Competitive sales incentive compensation program/MBO, subject to applicable plan terms.
  • Eligible to participate in the J&J Fleet program, with the opportunity to elect a company car or car allowance, subject to program terms.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • Short- and long-term disability insurance.
  • Business accident insurance.
  • Group legal insurance.
  • Company pension plan and 401(k) savings plan.
  • Long-term incentive program.
  • Vacation: 120 hours per calendar year, subject to applicable terms and policies.
  • Sick time: 40 hours per calendar year, or 56 hours for Washington residents, subject to applicable terms and policies.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
  • Condolence leave: 30 days for an immediate family member and 5 days for an extended family member.
  • Caregiver leave: 10 days.
  • Volunteer leave: 4 days.
  • Military spouse time off: 80 hours.
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