Clinical Receptionist
GEORGIA SURGICARE, LLC•Tampa, FL
•Onsite
About The Position
IBI Clinic Institute is seeking an experienced Bilingual Front Desk Receptionist to join their world-class team. The ideal candidate will be passionate about providing exceptional patient care and ensuring a seamless healthcare experience. This role involves managing patient intake, scheduling, billing, and follow-ups, as well as assisting with telemedicine systems and social media content.
Requirements
- STRONG SALES, CONVERSION, and CLOSING SKILLS
- Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
- Bilingual Preferred - Fluency in English and Spanish is a plus.
- Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
- Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
- EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
- Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
- Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
- Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.
Nice To Haves
- Aesthetics/Plastics/Cosmetics/MedSpa experience (preferred)
- Social Media Savvy - Able to capture, create, and be part of social media content to drive traffic and get patients through our door
Responsibilities
- Provide exceptional patient care through effective communication and support in both English and Spanish.
- Manage telehealth appointments and ensure smooth operation of clinic systems.
- Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
- Maintain accurate patient records and handle medical administrative tasks efficiently.
- Collaborate with medical staff to ensure a seamless patient experience.
- Passionately participate in Social Media and Marketing Content, etc.
Benefits
- Medical, Life, Dental, Vision Insurance, 401k, PTO, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
