Clinical Program Manager - Clinical License Required

Acadia Healthcare•Ocklawaha, FL

About The Position

The Clinical Program Manager plans, directs, and coordinates the Clinical Program at The Refuge – A Healing Place. The role works directly with the Clinical Services Director and Eating Disorder Program Manager and supports clinical programming. The manager uses experience in trauma-informed care to help ensure client needs are met and collaborates closely with clinical leadership, medical providers, and support staff. The position oversees program operations, staff, resources, budget, and policies; develops and implements program objectives and procedures; and monitors care delivery and outcomes. It may include directing clinical and facility staff, managing an assigned caseload if applicable, and providing outreach in the area of clinical specialty as needed. The role requires a fully licensed clinical professional and experience working with the facility’s population. The Refuge is located on 96 acres in Florida’s Ocala National Forest and provides treatment for people with mental health and addiction diagnoses. Its evidence-based, nature-based clinical program combines process and psycho-educational groups with wellness modalities, with an emphasis on trauma and individualized recovery. The schedule is Sunday through Thursday, with some weekend and on-call availability required. Starting salary is $80,000 per year.

Requirements

Master’s degree in counseling, social work, or a related field.
Fully licensed LMHC, LCSW, or LMFT.
Bachelor’s degree in behavioral or mental health or a closely related field required.
Master’s degree in behavioral or mental health where required by the state for licensed clinicians.
Four or more years of experience working with the facility’s population.
One or more years of supervisory experience.
Licensed counselor or therapist, as required by the state and area of clinical expertise.
Valid driver’s license if required by the facility.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
Ability to work the Sunday–Thursday schedule and provide some weekend and on-call availability.
Must complete a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

Experience with eating disorders, trauma-informed care, addiction treatment, or residential settings.
Strong interpersonal skills and ability to work collaboratively.
Commitment to ethical, compassionate, client-centered care.
First aid may be required depending on state or facility.

Responsibilities

Develop and maintain administrative and clinical operations that support quality care and patient outcomes.
Contribute to planning and implementation of program goals, objectives, personnel, resources, and equipment.
Implement approved program objectives, timetables, expected outcomes, and measures for assigned areas of responsibility.
Oversee the program budget and policies concerning participant involvement, program requirements, and benefits.
Direct counselors, clinical staff, or other facility or clinic staff involved in program service delivery, as applicable.
Manage and oversee the facility program.
Develop and implement procedures for efficient program operations; identify opportunities to improve efficiency; coordinate care delivery and workflow; and oversee scheduling, registration, discharge, and billing processes according to facility or clinic procedures.
Manage staff, including hiring, development, training, performance management, and communication.
Manage an assigned caseload if applicable to the program.
Monitor staff schedules to ensure appropriate staffing levels for timely care.
Develop and implement treatment plans and maintain and audit charts and records for people receiving services.
Serve as a liaison and consult with staff on issues, regulations, and standards related to the area of clinical specialty.
Assist in developing and implementing program or organizational operating policies and procedures, ensuring workflow aligns with organizational objectives, treatment protocols, regulations, and standards of care, and operations meet environmental, safety, and infection-control requirements.
Provide outreach services in the area of clinical specialty as needed.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve unmet patient needs and complaints; prioritize patient safety.
Perform other functions and tasks as assigned.