Advanced Therapies Clinical Coordinator (RN License Required)

Shields Advanced Therapies•Houston, TX

About The Position

The Advanced Therapies Clinical Coordinator provides comprehensive coordination of services and systems to support an organized, efficient multidisciplinary approach to caring for patients receiving advanced therapies at Houston Methodist Hospital. The role helps shape the development and evolution of advanced therapies at the hospital, enhancing effectiveness, productivity, and quality. It facilitates coordinated management of patients across care settings and throughout their illness, with the aim of achieving strong clinical outcomes and patient and provider satisfaction. The coordinator guides patients through the advanced therapies care journey, coordinating clinical evaluations, therapy timelines, manufacturing, medications, care-team collaboration, patient education, financial approvals, support services, and transitions of care. The role also contributes to program development, workflows, data tracking, clinical procedures, quality improvement, and education for clinical teams and external vendors. There may be opportunities to support program growth and implementation at other health systems, including travel.

Requirements

Registered Nurse licensure is required; Texas licensure is preferred.
Bachelor's degree is required.
Ideal candidates will have 4 or more years of oncology, bone marrow transplant, cellular therapy, and/or gene therapy experience.

Nice To Haves

Previous Nurse Navigation or Care Coordination experience is preferred.
Texas Registered Nurse licensure is preferred.

Responsibilities

Coordinate prospective patients' entry into and progress through the advanced therapies care journey, including timely evaluations and collaboration among involved disciplines.
Execute product-specific care pathways across hospital partner service lines and therapeutic programs.
Develop therapy timelines based on patient status, product availability, and program schedules.
Ensure evaluations and testing are completed according to program SOPs and within required timeframes.
Coordinate with manufacturers to secure manufacturing slots and, where appropriate, facilitate financial assistance.
Coordinate with insurers and pharmacy vendors or hospital pharmacies to ensure mobilization medications are available on time.
Communicate with patients and caregivers about appointments, testing, procedures, consents, and documentation throughout the care journey.
Collaborate with inpatient and outpatient medical teams and services such as apheresis, radiology, radiation therapy, cell therapy laboratories, and the operating room to coordinate mobilization, collection, admission, and infusion.
Coordinate with relevant stakeholders when care overlaps with research, such as expanded access protocols or off-label use.
Assess patients' and families' physiologic, psychosocial, and financial needs and make referrals or recommendations to social work, financial planning, and other services.
Coordinate transportation, housing, meals, and other patient support programs.
Educate patients and families about the disease and processes and procedures related to mobilization, collection, and infusion of advanced therapy products.
Collaborate with program Financial Coordinators to ensure required procedure approvals are obtained.
Coordinate patient care from enrollment through transition of care and follow-up, including facilitating data collection requirements.
Transition patient cases to appropriate teams within or outside Houston Methodist Hospital.
Ensure evaluated patients receive care in an organized, consistent, efficient, and high-quality manner.
Develop and operationalize workflows for internal and external patient identification, enrollment, care coordination, and support across products, disease programs, and sites of care.
Establish data collection and tracking standards and contribute to development of a data repository and tracking tool.
Participate in developing and implementing clinical programs and procedures and performance-improvement and quality programs.
Ensure data throughout the patient journey is tracked accurately, consistently, and in an organized manner and is available to quality or data-management personnel.
Serve as a clinical and educational consultant to nursing and medical staff, management, other healthcare team members, and external vendors regarding advanced therapy patient management.
Support program and business-unit growth within and outside Houston Methodist Hospital, including participation in and travel for implementation or integration of programs at other health systems.