Advanced Therapies Clinical Coordinator (RN License Required)

Shields Advanced Therapies•Houston, TX

About The Position

The Advanced Therapies Clinical Coordinator coordinates the services and systems needed to deliver organized, efficient, multidisciplinary care to patients receiving advanced therapies at Houston Methodist Hospital. The role helps develop and evolve the hospital’s advanced therapies program and supports effective, productive, high-quality care across care settings and throughout the patient journey, with a focus on clinical outcomes and patient and provider satisfaction. The coordinator manages patient entry into and progression through the advanced therapies care journey, coordinating clinical evaluations, treatment timelines, manufacturing, medications, appointments, procedures, support services, approvals, and transitions of care. The role also contributes to program workflows, data tracking and collection, clinical procedures, quality and performance improvement, and education for staff and other stakeholders. The position may involve participating in program growth and implementation at other health systems.

Requirements

Registered Nurse licensure required; Texas licensure preferred.
Bachelor’s degree required.
Ideal candidate will have 4+ years of oncology, bone marrow transplant, cellular therapy, and/or gene therapy experience.

Nice To Haves

Previous Nurse Navigation or Care Coordination experience preferred.
Texas Registered Nurse licensure preferred.

Responsibilities

Coordinate prospective patients’ entry into and progression through the advanced therapies care journey, including timely evaluations and multidisciplinary collaboration.
Execute product-specific pathways across hospital partner service lines and therapeutic programs.
Develop therapy timelines based on patient status, product availability, and program schedules.
Ensure evaluations and testing are completed according to program SOPs and within appropriate timeframes.
Coordinate with manufacturers to secure and facilitate manufacturing slots and, when appropriate, financial assistance.
Coordinate with insurers, pharmacy vendors, and hospital partner pharmacies to ensure medications are available within the required timeframe.
Communicate with patients and caregivers about appointments, testing, procedures, consents, and documentation throughout the care journey.
Coordinate with inpatient and outpatient care teams and other services to schedule mobilization, collection, admission, and infusion.
Coordinate with relevant stakeholders when patient care overlaps with research, including expanded access protocols or off-label use.
Assess patients’ and families’ physiologic, psychosocial, and financial needs and make recommendations to social work, financial planning, and other services as appropriate.
Coordinate transportation, housing, meals, and other patient support programs.
Educate patients and families about the disease and processes and procedures related to mobilization, collection, and infusion of advanced therapy products.
Collaborate with program Financial Coordinators to obtain required approvals for procedures as appropriate.
Coordinate all aspects of patient care from enrollment through transition of care and follow-up, including facilitating data collection requirements.
Transition patient cases to appropriate teams within or outside Houston Methodist Hospital.
Ensure patients under evaluation receive organized, consistent, efficient, high-quality care.
Develop and operationalize workflows for internal and external patient identification, enrollment, care coordination, and support across products, disease programs, and sites of care.
Help establish data collection and tracking standards and develop a data repository and tracking tool over time.
Participate in developing and implementing clinical programs and procedures, performance improvement, and quality programs to promote positive outcomes.
Ensure data handled throughout the patient journey is tracked accurately, consistently, and in an organized manner, and made available to quality or data management personnel.
Serve as a clinical and educational consultant to nursing staff, medical staff, management, other healthcare team members, and external vendors regarding advanced therapy patient management.
Participate in program and business-unit growth within and outside Houston Methodist Hospital, including travel to implement or integrate programs at other health systems.