Clinical Outreach Liaison

UHS•St. Louis, MO

154d•Remote

About The Position

St. Louis Behavioral Medicine Institute (SLBMI) is seeking a Clinical Outreach Liaison to support access to care for its Intensive Outpatient and Partial Hospitalization Programs through clinically informed community outreach and referral engagement. This role is responsible for the execution of outreach activities with a strong clinical lens, ensuring referral partners are supported in identifying appropriate level-of-care placements. The Liaison will serve as a clinical resource in the community, helping bridge gaps between providers and treatment services. This is a field-based, externally focused role and does not include responsibility for internal program operations, staffing, or clinical service delivery. The ideal candidate is a clinically trained professional who enjoys community engagement and relationship building, possesses a strong ability to translate clinical knowledge into practical guidance for referral partners, and is comfortable working independently with a high level of organization and follow-through. May entail evening and/or weekend hours for events.

Requirements

Master's Degree in a mental / behavioral health-related field
Valid state driver's license
1-3 years of related work experience required
Strong understanding of behavioral health diagnoses and levels of care (OP / IOP / PHP / Residential) required.

Nice To Haves

License (LPC, LCSW, LMFT) preferred but not required
3-5 years of related work experience preferred
Experience in mental health and/or substance use treatment settings preferred
Strong interpersonal skills and ability to build trust within the provider community required
Experience with CRM or referral tracking systems preferred
Background in assessment, case management, or care coordination preferred
Familiarity working with military populations, veterans, or veteran-serving organizations preferred

Responsibilities

Execute assigned outreach plans with a focus on clinically appropriate referral development
Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers
Serve as a clinical resource to the community by educating partners on levels of care, treatment modalities, and appropriate placement criteria
Utilize clinical knowledge to support referral partners in determining when IOP is an appropriate level of care
Conduct regular in-person outreach, meetings, and follow-ups to maintain strong community presence
Collaborate with Intake and clinical teams to support appropriate and timely referral transitions
Communicate relevant clinical updates and program information to referral sources
Track outreach activity and referral trends to support consistency and follow-through
Administers the management information system and ensures accurate and timely reports are submitted as required. Evaluates data collected and utilizes key reports to plan referral development and marketing activities and to determine the success of these efforts.
Plans and executes external marketing efforts through social media, constant contact, and any other platforms utilized by clinic
Attends all internal and external meetings and events as required to successfully fulfill duties.