Clinical Navigator- FT | Sugar Land Rehab

PAM Health•Sugar Land, TX

About The Position

The Clinical Navigator serves as the face of the hospital, helping prospective patients and their families understand the potential benefits and support available during a rehabilitation stay. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, and works to facilitate referral conversion. It also analyzes referral and admission data and provides feedback and recommendations related to program development, quality improvement, customer service, and patient and referral-source satisfaction. The position works under the direction of the Director of Business Development and collaborates with the business development team, admissions staff, nursing, and other internal and external stakeholders.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
At least two years of experience in the designated field of licensure.

Nice To Haves

A degree in a health-related field from an accredited college or university is preferred.
Prior marketing and/or rehabilitation/LTACH experience is preferred.
Rehabilitation/LTACH and marketing experience are preferred.

Responsibilities

Cultivate referral relationships and manage an assigned territory.
Complete patient assessments.
Make sales contacts and analyze referral and admission data from the assigned territory.
Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
Provide feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction.
Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical benefits with EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
Comprehensive dental and vision benefits.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending (FSA) and health savings (HSA) accounts.
Life and disability insurance benefits.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee bonus referral program.
401(k) plans with discretionary employer match.
Generous paid benefit time.
Education Advancement Program and opportunities for professional growth.