Clinical Medical Assistant - Sign On Bonus $1,500

VIPcare•Winter Park, FL

48d

About The Position

VIPcare specializes in primary care for patients aged 65 and older, with a focus on patient care, outcomes, and 5-star service. The Clinical Medical Assistant provides administrative and clinical support, including maintaining patient records, preparing patients and examination rooms, assisting physicians, and performing front-desk tasks. This is a safety-sensitive position involving direct patient care and medication administration. The role reports to the Office Manager or a similar role and supports physicians while helping provide positive patient experiences.

Requirements

High school diploma or equivalent.
At least 1 year of experience as a Medical Assistant.
Basic computer skills, including familiarity with electronic medical records.
Proficiency with Google Suite and Microsoft Office for real-time collaboration.
Excellent telephone and switchboard etiquette.
Ability to handle data confidentially and work across teams or independently with minimal supervision.
Strong organizational, time-management, multitasking, written and verbal communication, interpersonal, presentation, critical-thinking, and problem-solving skills, with attention to detail.
Ability to communicate comfortably with patients, providers, health plans, and internal and external stakeholders.
Ability to work with energy and focus, meet commitments, complete goals, and deliver quality results.
Appreciation of cultural diversity and sensitivity toward target patient populations.
Full range of body motion and manual and finger dexterity, including eye-hand coordination.
Ability to stand, walk, push, bend, kneel, and reach at arm’s length and overhead for prolonged periods in a clinic; sit or stand for prolonged periods; and sit for extended periods.
Ability to lift and move patients and medical equipment as needed and lift or carry up to 15 pounds.
Corrected vision and hearing within the normal range.
Ability to operate a computer and telephone.
Must have own means of transportation.

Nice To Haves

Completion of an accredited Medical Assistant program; Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA).
CPR certification.
IV Start Certification.
Phlebotomy experience, including knowledge of collection methods and testing, such as bleeding times, donor blood collection, bedside testing, and specimen preparation.
Knowledge of medical coding.
Knowledge of HIPAA.
Knowledge of OSHA.

Responsibilities

Greet and prepare patients for provider examinations by obtaining patient and medical histories, chief complaints, current medications, allergies, and preventive medicine information; take and record vital signs and other information in the electronic medical record.
Assist providers with examinations, treatments, procedures, and related patient support.
Maintain complete and detailed patient records electronically in the EMR and in accordance with center policy.
Handle front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls.
Explain treatment procedures, medications, diets, and provider instructions to patients.
Prepare patients and examination rooms.
Make patient calls for care coordination, medication and appointment reminders, and transitional care management, and document telephone encounters.
Hand instruments or equipment to physicians during procedures as directed.
Clean and sterilize instruments and equipment and dispose of contaminated supplies.
Administer oral and injectable medications; irrigate eyes and ears; dress and bandage wounds and incisions; start and monitor IV infusions; and assist physicians with procedures as requested.
Perform in-office diagnostic tests, including eye exams, electrocardiograms, pulse oximetry, peak flow tests, inhalation treatments, and oxygen administration as ordered.
Perform in-office CLIA-waived laboratory tests and related quality controls; maintain lab logs; perform PT/INR and glucose testing using the specified equipment.
Document medical services, test results, and supplies used in electronic medical records.
Monitor disposable inventory and order medical supplies and pharmaceuticals as requested.
Draw blood and process specimens for send-out.
Provide patient education as directed by the provider.
Support front-office duties such as patient check-in and check-out, referrals, prescription medication management, and inbound and outbound calls.
Help maintain inventory of office medications and medical supplies and order items as needed.
Assist with onboarding and training new Team Members.
Assist with inventory and maintaining office supplies.
Perform additional duties as assigned.