Clinical Manager LCSW, LPC, LMHC , LMFT

Eating Recovery Center•Bellevue, WA

3d•$103,180 - $128,920

About The Position

The Clinical Manager supervises counseling staff, leads the clinical team, and provides counseling and services to patients. The role leads counseling services by refining the service model and strategy, managing staff, coordinating with community resources, and monitoring implementation to ensure high-quality, relevant, patient-centered care aligned with the organization’s mission and goals. The Clinical Manager fosters coordination and collaboration among the clinical team, assigns patients to counselors, monitors service quality and levels, and guides staff on needed adjustments. The position oversees counselors’ case-file management and monthly tracking reports, completes documentation for the manager’s own caseload, and provides counseling and facilitates group activities as patient needs and program expectations require. It also includes recruiting, training, and supporting staff; setting goals and objectives; conducting performance appraisals; and addressing performance issues. The manager establishes systems for efficient service delivery, ensures the treatment philosophy is consistently presented, contributes to quality oversight and strategic planning, develops and maintains the clinical budget and training protocols, and ensures departmental compliance with HIPAA and The Joint Commission. The role also serves as a liaison with internal departments and the broader eating-disorder professional community. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The Washington compensation range is $103,180–$128,920, based on candidate experience and market expectations.

Requirements

Graduate degree in mental health or a related field.
Active LCSW, LPC, LMHC, or similar licensure in the state where assigned.
At least 5 years of experience working with mood, anxiety, eating disorders, and/or trauma-related disorders.
Understanding of the clinical treatment of mood, anxiety, eating disorders, and/or trauma-related disorders.
For an eating-disorder location, at least 5 years of experience working specifically with eating disorders and an understanding of their clinical treatment.

Nice To Haves

At least 2 years of management experience.

Responsibilities

Lead counseling services, including defining and refining the service model and strategy, supervising and managing staff, coordinating with community resources, and monitoring service implementation.
Lead the clinical team to maximize coordination and collaboration, troubleshoot challenges, and identify and implement service strategies, community partnerships, or resource needs.
Develop and implement strategies for assigning patients to counselors.
Monitor service quality and levels and guide staff on adjustments as needed.
Oversee counselors’ case-file management and monthly tracking reports, and submit summary reports to management as requested.
Provide counseling and facilitate group activities according to patient needs and program expectations.
Complete case files and tracking reports for the assigned caseload.
Recruit, train, and assist staff in setting individual goals and objectives.
Promote a positive and supportive work environment and support personnel in achieving goals and following work methods, processes, policies, and procedures.
Conduct performance appraisals and counsel employees on performance issues.
Continuously monitor service and care delivery for quality, effectiveness, and compliance.
Establish systems that support efficient and effective service delivery.
Ensure the ERC treatment philosophy is presented cohesively throughout the program.
Participate with Executive Management to ensure quality of services.
Develop and maintain the clinical budget and contribute to strategic planning initiatives.
Develop and implement training protocols.
Ensure the clinical department complies with HIPAA and The Joint Commission requirements.
Act as a liaison to other internal departments and the broader community of eating-disorder professionals.