Clinical Manager LCSW, LPC, LMHC , LMFT

ERC Pathlight•Bellevue, WA

2d•$103,180 - $128,920

About The Position

The Clinical Manager supervises counseling staff, leads the clinical team, and provides counseling and other services to patients. The role leads counseling services by refining the service model and strategy, managing and supporting staff, coordinating with community resources, and monitoring implementation to ensure high-quality, relevant, patient-centered care aligned with the organization’s mission and goals. The manager coordinates clinical team activities, assigns patients to counselors, monitors service quality and levels, and guides staff on adjustments. The role oversees counselors’ case files and monthly tracking reports, completes documentation for their own caseload, and provides counseling and facilitates group activities as patient needs and program expectations dictate. The Clinical Manager recruits and trains staff, supports individual goal-setting, promotes a positive work environment, conducts performance appraisals, and addresses performance issues. The position continuously monitors care for quality, effectiveness, and compliance; establishes efficient service-delivery systems; ensures the treatment philosophy is consistently presented; and participates with Executive Management in maintaining service quality. Additional duties include developing and maintaining the clinical budget, contributing to strategic planning, implementing training protocols, ensuring compliance with HIPAA and the Joint Commission, and serving as a liaison to internal departments and the broader community of eating disorder professionals. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The Washington pay range is $103,180–$128,920 USD, based on candidate experience and market expectations.

Requirements

Graduate degree in mental health or a related field.
Active LCSW, LPC, LMHC, or similar licensure in the state where assigned.
At least 5 years of experience working with mood, anxiety, eating disorders, and/or trauma-related disorders.
Understanding of the clinical treatment of mood, anxiety, eating disorders, and/or trauma-related disorders.
For an eating disorder location, at least 5 years of experience working specifically with eating disorders and understanding of their clinical treatment.

Nice To Haves

At least 2 years of management experience.

Responsibilities

Lead counseling services, including refining the counseling service model and strategy, supervising staff, coordinating community resources, and monitoring implementation.
Lead the clinical team to promote coordination and collaboration, address challenges, and identify or implement service strategies, partnerships, and resource needs.
Develop and implement strategies for assigning patients to counselors.
Monitor service quality and levels, and guide staff on adjustments as needed.
Oversee counselors’ case file management and monthly tracking reports, and submit summary reports to management as requested.
Provide counseling and facilitate group activities based on patient needs and program expectations.
Complete case files and tracking reports for the manager’s caseload.
Recruit, train, and assist staff in setting individual goals and objectives.
Promote a positive and supportive work environment and support staff in accomplishing goals and following work methods, processes, policies, and procedures.
Conduct performance appraisals and counsel employees on performance issues.
Monitor service delivery and care for quality, effectiveness, and compliance.
Establish systems that support efficient and effective delivery of services.
Ensure the ERC treatment philosophy is cohesively presented throughout the program.
Participate with Executive Management to ensure quality of services.
Develop and maintain the clinical budget and contribute to strategic planning initiatives.
Develop and implement training protocols.
Ensure the clinical department’s compliance with HIPAA and the Joint Commission.
Act as a liaison to internal departments and the broader community of Eating Disorder Professionals.