About The Position

PAM Health is seeking a Clinical Liaison (Navigator) to use clinical expertise in a role focused on connecting patients with specialized rehabilitation services. The position involves cultivating relationships with healthcare professionals, managing an assigned territory, assessing patients, and helping facilitate referrals and admissions. The role is suited to an RN, respiratory therapist, PT, OT, or SLP who wants to work beyond traditional bedside or therapy care. Availability to work between Friday and Monday is required. The position works under the direction of the Director of Business Development.

Requirements

  • Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
  • A minimum of two years of experience in the designated field of licensure.

Nice To Haves

  • A degree in a health-related field from an accredited college or university.
  • Rehabilitation or LTACH experience.
  • Marketing experience.

Responsibilities

  • Cultivate referral relationships, manage an assigned territory, and complete patient assessments.
  • Make sales contacts and analyze referral and admission data from the assigned territory.
  • Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
  • Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction.
  • Develop and maintain excellent relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

  • Medical benefit options, including EPO, HDHP, and HSA plans, with prescription coverage, Rx ’n Go, and Teladoc.
  • Dental and vision benefits.
  • Employee Assistance Program, including counseling, legal, and financial services.
  • Flexible spending and health savings accounts.
  • Life and disability insurance.
  • Education and in-service opportunities, including continuing education and tuition assistance.
  • Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
  • Auto, home, cell phone, and gym membership discounts.
  • Personal travel discounts.
  • Employee bonus referral program.
  • 401(k) plan with discretionary employer match.
  • Generous paid benefit time.
  • Education Advancement Program and opportunities for professional growth.
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