Clinical Liaison (RN, PT, OT, or SLP) - FT Days | Hampden Rehab
About The Position
PAM Health is seeking a Clinical Liaison (Navigator) to use clinical expertise in a role focused on connecting patients with specialized rehabilitation services. The position cultivates referral relationships, manages an assigned territory, completes patient assessments, and works with business development, admissions, nursing, and other internal and external staff to facilitate referral conversion. The Clinical Liaison also analyzes referral and admission data and provides feedback on program development, quality improvement, customer service, and patient and referral-source satisfaction. The role works under the direction of the Director of Business Development and develops relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives. PAM Health describes its mission as providing compassionate, expert care and supporting recovery through education and research.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
- At least two years of experience in the designated field of licensure.
Nice To Haves
- A degree in a health-related field from an accredited college or university.
- Rehabilitation or LTACH experience.
- Marketing experience.
Responsibilities
- Cultivate referral relationships and manage an assigned territory.
- Complete patient assessments.
- Make sales contacts and analyze referral and admission data from the assigned territory.
- Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
- Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
- Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.
Benefits
- Competitive pay
- Generous paid benefit time
- Insurance options
- Professional growth opportunities through the Education Advancement Program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
