Clinical Liaison (RN, PT, OT, or SLP) - FT Weekends | Hampden Rehab

PAM Health Rehabilitation Hospital of Hampden•Hampden Township, PA

19h

About The Position

PAM Health is seeking a Clinical Liaison (Navigator) to use clinical expertise to connect patients with specialized rehabilitation services and build relationships with healthcare professionals. The role combines clinical knowledge with relationship-building and referral development, helping patients take the next step in recovery beyond traditional bedside or therapy care. The position requires availability to work between Friday and Monday and works under the direction of the Director of Business Development. The Clinical Liaison cultivates referral relationships, manages an assigned territory, completes patient assessments, makes sales contacts, and analyzes referral and admission data. The liaison works with the business development team, admissions staff, nursing, and internal and external partners to facilitate referral conversion. The role also provides feedback and recommendations related to program development, quality improvement, customer service, referral and admission processes, and patient and referral-source satisfaction. PAM Health provides specialty healthcare services across more than 80 locations, wound clinics, and outpatient physical therapy locations in 17 states. The organization describes its mission as providing compassionate, expert care and supporting recovery through education and research.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
At least two years of experience in the designated field of licensure is required.
Availability to work between Friday and Monday.

Nice To Haves

A degree in a health-related field from an accredited college or university is preferred.
Prior marketing experience is preferred.
Prior rehabilitation or LTACH experience is preferred.
Rehabilitation/LTACH and marketing experience are preferred.

Responsibilities

Cultivate referral relationships and manage an assigned territory.
Complete patient assessments.
Make sales contacts and analyze referral and admission data from the assigned territory.
Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, referral and admission processes, and patient and referral-source satisfaction.
Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical benefits, including EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc.
Dental and vision benefits.
Employee Assistance Program with counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance.
Continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee bonus referral program.
401(k) plans with discretionary employer match.
Generous paid benefit time.
Education Advancement Program and opportunities for professional growth.