Clinical Liaison - RN, PT, OT, SLP

HonorHealth Rehabilitation Hospital•Scottsdale, AZ
•$75,000 - $96,000•Onsite

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process, collaborating with clinical teams to assess patient needs and coordinating care plans with physicians and families. The role serves as a resource for healthcare professionals by developing relationships within medical facilities, facilitating patient transfers, and addressing barriers to specialized post-acute care. This highly visible role develops and nurtures professional relationships with case managers, physicians, and clinicians in acute care hospitals. The Clinical Liaison educates staff, patients, and families about rehabilitation services, assesses patients with rehabilitation diagnoses at referring hospitals for admission, and manages the referral process. The position is based at HonorHealth Inpatient Rehabilitation Hospital, a joint venture between Select Medical and HonorHealth, and is onsite every day in the assigned territory.

Requirements

  • Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
  • Multi-state licensure as required by the geographical territory.
  • Demonstrated computer proficiency.
  • Sound judgment in handling the professional and confidential nature of healthcare sales.

Nice To Haves

  • Two years of related experience in a clinical healthcare setting or previous experience in a clinical liaison role.
  • Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
  • A proven track record in sales and marketing, with at least one year of experience in a related position.

Responsibilities

  • Create target lists of contacts and decision makers in assigned hospitals.
  • Develop relationships, provide excellent customer service, and educate referral sources about hospital services.
  • Promote referrer satisfaction and account retention.
  • Educate potential patients and families about acute rehabilitation and program benefits, and distribute collateral materials appropriately.
  • Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
  • Develop strategies to grow market share in core business lines in assigned hospitals.
  • Create quarterly goals and objectives and submit them to the supervisor.
  • Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.
  • Assess patients with rehabilitation diagnoses at referring hospitals for admission and manage the referral process.
  • Coordinate care plans with physicians and families, facilitate patient transfers, and address barriers to accessing specialized post-acute care.

Benefits

  • Uncapped monthly bonus incentives.
  • Extensive orientation program.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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