Clinical Liaison

Lifepoint Health•White Hall, AR

About The Position

Lifepoint Rehabilitation is seeking a Clinical Liaison for Jefferson Regional Specialty Hospital. The Clinical Liaison builds and maintains referral relationships and coordinates intake and pre-admission screening to support appropriate admissions to the acute rehabilitation hospital. The role includes conducting clinical assessments, educating patients and families about rehabilitation services and participation expectations, and serving as a primary external contact for case managers, discharge planners, physicians, payors, and hospital partners. The position involves routine travel to referring facilities and community partners, outreach and educational visits, accurate and timely documentation in EHR and tracking systems, and collaboration with admissions, nursing, therapy, and case management to support transitions and payer authorization compliance. Success is measured by screening timeliness, conversion rates, and the quality of referral relationships.

Requirements

  • Associate’s degree.
  • Current clinical licensure required, such as RN, PT, OT, SLP, or MSW, in accordance with state requirements.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Bachelor’s degree.
  • Prior marketing or sales experience.

Responsibilities

  • Assist with and coordinate the intake and pre-admission screening process.
  • Perform on-site clinical assessments, typically at referring facilities, to determine appropriateness for admission.
  • Educate patients and families about rehabilitation options, level of care, and participation expectations.
  • Serve as an initial contact for external case management, discharge planners, payors, and hospital partners.
  • Conduct face-to-face educational visits with physicians, case managers, and other professionals.
  • Inform and educate community decision-makers about the hospital and acute rehabilitation services through direct outreach.
  • Document screening, admission decisions, and communications accurately and promptly in EHR and tracking systems.
  • Travel routinely to referring facilities and community partners.
  • Work with admissions, nursing, therapy, and case management to support smooth transitions and payer authorization compliance.
  • Build and maintain referral relationships to drive appropriate hospital admissions.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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