Clinical Engineering, Business Office Coordinator

Endeavor Health•Skokie, IL

3d•$21 - $31•Onsite

About The Position

The Clinical Engineering, Business Office Coordinator provides system-wide healthcare technology management (HTM) logistical and clerical support. The role supports clinical-customer requests, procurement of services and non-parts goods, invoice management, and data entry, following service levels and processes owned by the Manager, CE Business Office. As a front-line contact for Clinical Engineering, the coordinator receives and dispatches service requests, processes purchase requisitions, reconciles invoices, and helps maintain timely work flow among sites, vendors, and the CE team. The position is full-time, with regular daytime hours, and is available at 4901 Searle Parkway in Skokie or NorthShore Hospital. It is currently open only to current Sodexo and Trimedx employees. The hourly pay range is $21.10–$30.60; the offered rate depends on factors including expertise and years of experience. Applicants should apply by the end of day Wednesday, November 11th.

Requirements

Associate's degree in business, accounting, or a related field, or at least 5 years of experience working in a healthcare office environment.
Understanding of basic medical-equipment terminology to interpret service-requester problems.
Proficiency with CMMS work-order systems, SharePoint sites and libraries, and invoicing applications.
Effective use of Outlook, Excel, and other business software.
Excellent communication and customer-service skills.
Accuracy, thoroughness, and orderliness.
Strong interpersonal and organizational skills.
Ability to work independently and as part of a team.
Ability to prioritize multiple simultaneous work requests.
Calm and professional demeanor under pressure.

Responsibilities

Receive and dispatch customer service requests through the CMMS work-order system and by phone.
Monitor internal resource availability, escalate calls, and manage vendor scheduling.
Process HTM purchase requisitions for services, contract pools, and non-parts goods into purchase orders according to departmental workflows and approval authorities.
Route parts requests to the Parts Coordinator, who is responsible for parts sourcing, requisitions, and inventory.
Train fellow Business Office Coordinators on intake, dispatch, and order-status processes.
Update requestors on order status and escalate issues as needed.
Support Accounts Payable's new-vendor vetting by submitting requests and documentation.
Ensure HTM purchasing complies with preferred-supplier policies and manage purchase-order updates.
Enter invoices and contracted service reports into the AP system, match them against purchase-order line items and receipts, and prepare them for payment approval.
Document and escalate variances with internal resources and vendors according to department procedures.
Provide SharePoint and CMMS data entry and updates under the direction of an HTM leader.
Compile reports, coordinate meeting planning and event logistics, and perform other assigned duties.