Engineering Office Coordinator

Omni Hotels & Spas•Boston, MA

About The Position

The Engineering Office Coordinator ensures that paperwork and projects are processed and completed on time according to established priorities. The role coordinates guest telephone requests and general work requests, assigns and dispatches work through the property management system, and follows up with guests to confirm satisfaction. It also supports Engineering’s inventory, records, purchasing, receiving, payroll, and vendor coordination.

Requirements

  • Strong computer skills, including Microsoft Office, Synergy, Opera, and Epitomy.

Nice To Haves

  • Familiarity with a maintenance or engineering department is highly desired.

Responsibilities

  • Coordinate and respond to telephone requests from guests and general work requests.
  • Assign and dispatch work assignments through the property management system.
  • Make follow-up calls to guests to ensure they are satisfied with the response.
  • Maintain Engineering inventory and supplies through Birchstreet.
  • Maintain records and files, including preventive maintenance records, work requests, fire brigade logs, and vendor work tickets.
  • Process requisition orders and distribute paperwork to accounts payable and requesting departments.
  • Ensure receiving is completed in accordance with month-end duties.
  • Manage daily and weekly payroll, including monitoring time-off, late, and overtime logs.
  • Solicit pricing and bid information from vendors for storeroom items, departmental supplies, and certain major projects.
  • Set up purchase orders for vendors with service contracts.

Benefits

  • Complimentary meals.
  • Health insurance after one year.
  • Matching 401(k) after one year.
  • Paid time off offered after 90 days.
  • Discounted associate rates at Omni properties nationwide.
  • A culture of fun, inclusion, and growth.
  • Performance-driven, ALL-IN culture.
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