HT TST Clinical Education Manager (CEM) - Pacific Northwest/Sierra Coast/Hawaii Regions

Fresenius Medical Care • Portland, OR

27d

About The Position

The Clinical Education Manager supports training and education for employees at company facilities and programs within an assigned geographical area. The role delivers standardized, competency-based training and development, including new employee orientation, preceptor training, facility-specific in-services, and clinical, quality, and customer-service programs to promote quality patient care and achieve area, regional, and enterprise goals.

As a Training Support Team partner, the role supports Hemodialysis (HT) education and training needs in assigned regions, promotes standardized clinical DPC workflows in HT programs, identifies knowledge gaps in critical HT markets, and helps create and implement action plans. The manager supports the development of local education and N&CS teams, builds relationships with new HT learners through coaching and skills validation, contributes to HT workshops, and coordinates vendor resources.

The position supports the Pacific Northwest (Oregon and Washington), Sierra Coast (Northern California), and Hawaii regions. Candidates must be located within one of those regions. Travel is required, with the posting citing up to 50%, approximately 35–80%, and 60–70% in different sections. The role has no supervisory responsibilities. Work includes desk and computer duties, interaction with patients and healthcare personnel, and travel between facilities and to meetings. The healthcare-facility environment may involve exposure to infectious or contagious materials. The role requires frequent, prolonged standing and bending; occasional assisted movement of machines or equipment weighing up to 200 pounds; and lifting chemical and water solutions weighing up to 30 pounds to a height of five feet. Overnight stays may be required.

Requirements

• Current appropriate RN state licensure in the primary state of residence.
• Obtain and maintain RN state licensure in assigned states as directed.
• Meet the practice requirements in the state of employment.
• At least one year of HT dialysis experience as a Registered Nurse.
• Successful completion and maintenance of CPR BLS (Basic Life Safety) certification and all required annual and ongoing education, training, and competencies.
• Must be located within one of the supported regions: Pacific Northwest (Oregon or Washington), Sierra Coast (Northern California), or Hawaii.
• Willingness and ability to travel; travel is described in different sections as up to 50%, approximately 35–80%, and 60–70%.
• Ability to perform frequent, prolonged standing and bending; occasionally move machines and equipment with assistance; and lift chemical and water solutions as specified in the posting.

Nice To Haves

• Advanced nursing degree (BSN or MSN).
• CDN or CNN certification; otherwise, certification must be attained within 18 months of employment.

Responsibilities

• Deliver standardized, competency-based employee training and development, including new employee orientation, preceptor training, facility-specific in-services, and clinical, quality, and customer-service programs.
• Align activities with regional, group, corporate, and enterprise business goals.
• Follow nursing practice standards and company policies, procedures, compliance requirements, and applicable regulatory, legal, and ethical requirements.
• Focus education programs on patient safety, clinical quality, and improved patient outcomes using company and industry guidelines and standards.
• Develop competency to educate personnel in chronic kidney disease treatment programs and support staff training across modalities.
• Promote lifelong learning through professional programs, coaching, and available technologies.
• Collaborate with partners to schedule, deliver, and implement education programs, technologies, and processes for new and current personnel.
• Use appropriate educational settings, generational learning techniques, facilitation methods, tools, and resources to deliver and evaluate engaging training.
• Partner in implementing action plans through resolution, as appropriate.
• Maintain timely, effective communication with internal and external customers, including company management, facility teams, government agencies, physicians, hospitals, and contracted travel personnel.
• Demonstrate leadership, communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, employee motivation, performance management, and decision-making skills.
• Support metric and KPI programs through complete and timely documentation, reporting, and ongoing quality-improvement processes.
• Maintain knowledge of products, services, and strategies to support and train staff in all modalities.
• Partner with local Clinical Education Managers to support HT education and training needs in assigned regions.
• Support standardization of clinical DPC workflows in HT programs.
• Identify knowledge gaps in critical HT markets and collaborate on creating and implementing action plans.
• Support the ongoing HT knowledge and skills development of local education and N&CS teams.
• Build direct relationships with new HT learners through virtual coaching, initial skills validation, and expert support for questions and new-employee needs.
• Support the design and delivery of HT training workshops.
• Collaborate with and direct vendor resource support.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Parental leave
• Potential performance-based bonuses, depending on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree