Clinical Diabetes Specialist - Jacksonville

Sequel Med Tech•Jacksonville, FL
•$141,000 - $161,000

About The Position

Sequel is developing drug-delivery advancements for diabetes, including its twiist Automated Insulin Delivery System. The Clinical Diabetes Specialist (CDS) partners with a Territory Business Leader to launch Sequel products and support their adoption and continued use. The role provides clinical education and product training to people with diabetes and healthcare providers, and works with the Territory Business Leader to develop territory strategies and meet or exceed goals. The position requires living within the defined territory and up to 80% travel within it, with occasional national travel for conferences, trainings, and team meetings. The territory covers Palm Coast, Florida, north to Brunswick, Georgia, and west to Lake City, including Gainesville. A Senior Clinical Diabetes Specialist also mentors junior staff, assists with field sales and clinical training, participates in internal advisory boards, and may lead team or regional calls and meetings.

Requirements

  • Valid professional license in at least one of the following fields: RN, RD, PA, NP, or Pharmacist.
  • Demonstrated high performance in previous roles.
  • Excellent presentation skills and ability to respond to patient and healthcare-provider questions in real time.
  • Strong data analysis, evaluation, and problem-solving skills.
  • Knowledge of diabetes products and therapies.
  • Live within the assigned geography.
  • Excellent communication and presentation skills.
  • Ability to work in a fast-paced startup environment.
  • Valid driver's license.
  • Ability to carry and transport professional samples and literature.
  • Ability to commute and spend extended periods driving each day, including overnight travel when needed.
  • For the Senior CDS role, demonstrated top-tier success (top 25%) and achievement of clinical metrics in the medical device industry.
  • For the Senior CDS role, demonstrated career progression or promotions into roles with increased responsibility.
  • For the Senior CDS role, strategic problem-solving ability.
  • For the Senior CDS role, demonstrated success in sales or in partnership with sales.

Nice To Haves

  • Certified Diabetes Care and Education Specialist (CDCES) certification is preferred; it is strongly preferred for the Senior CDS role.
  • Two or more years of experience coordinating and conducting diabetes education, with strong experience using diabetes technology.
  • For the Senior CDS role, four or more years of clinical diabetes education experience.
  • For the Senior CDS role, experience coordinating and conducting diabetes-device education in the medical device industry.
  • For the Senior CDS role, experience in developmental and leadership roles such as field sales trainer, mentor to new hires, or participant in field advisory board, marketing, or clinical input committee programs.
  • For the Senior CDS role, experience representing an organization at industry conferences or conventions such as ADA or ADCES.

Responsibilities

  • Develop territory plans and strategies with the Territory Business Leader to meet or exceed territory goals.
  • Execute clinical selling strategies within assigned accounts.
  • Assess referrals to confirm that people with diabetes meet criteria for product utilization.
  • Provide product education and training to users of Sequel products.
  • Promote the clinical benefits of automated insulin delivery and demonstrate Sequel products to build healthcare provider adoption and confidence.
  • Certify healthcare providers to conduct product training for people with diabetes.
  • Deliver virtual product training and educational webinars.
  • Communicate user feedback across functions to help solve problems and improve product development.
  • Collaborate with customer care and sales support to optimize the user experience.
  • Maintain proficiency in discussing and demonstrating Sequel products and expertise in diabetes and diabetes-care therapeutic options.
  • Participate in conventions, educational forums, and meetings to increase product awareness.
  • Manage leads and opportunities in the customer relations database daily and submit required product training documentation.
  • Maintain visibility with state and local patient advocacy groups and professional diabetes organizations, including local ADA, ADCES, and Breakthrough T1D chapters.
  • For the Senior CDS role, assist with field sales and clinical training.
  • For the Senior CDS role, participate in cross-functional advisory boards.
  • For the Senior CDS role, mentor junior staff.
  • For the Senior CDS role, lead weekly team calls, regional or area calls, and meetings as needed.

Benefits

  • Comprehensive benefits package.
  • Paid time off (PTO) and flexible PTO.
  • Vehicle reimbursement program through Motus.
  • 401(k) plan with a 6% company match and immediate 100% vesting.
  • Capped out-of-pocket insulin costs and GLP-1 coverage across all plans.
  • Health insurance plans through Meritain.
  • Flexible Spending Accounts (FSAs) or Health Savings Account (HSA).
  • Vision and dental coverage.
  • Voluntary long-term disability, accident, critical illness, and hospital indemnity coverage.
  • Pet-care discounts.
  • Employer-paid short-term disability and life insurance.
  • Paid holidays.
  • Flex Time options.
  • Career growth and advancement opportunities.
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