Clinical Concierge Medical Assistant (MA-C) - Urgent Care
About The Position
Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant for a float position serving Central Region urgent care clinics in Washington. The role performs clinical tasks and coordinates patient care within the scope of an MA-C license. The Medical Assistant works collaboratively with physicians, clinical staff, front-office staff, and clinic management to support patient care outcomes and experiences, provide customer service, and assist with clinic management. The position is 0.9 FTE, with a day schedule of three 12-hour shifts from 8 a.m. to 8 p.m. Central Region clinics include Covington, Maple Valley, Kent, Federal Way, Burien, Tukwila, and Seattle. Pay is listed as $24.83–$35.71 USD, with potential additional premiums, differentials, incentives, and other compensation. Pay depends on factors including skills, experience, certifications, and education.
Requirements
- Washington applicants must have a Washington State Medical Assistant-Certified (MA-C) credential. A Washington State Medical Assistant Interim Certification is acceptable for up to one year from its issue date or until the MA-C is issued.
- For Idaho applicants, current CMA certification from AAMA, NHA, or NCCT is required.
- For Idaho applicants, a Washington State MA-C license or Washington State MA-R license endorsed by Indigo is required within the first 30 days of employment.
- Current BLS certification is required, or it may be obtained through an in-house training program depending on the assignment.
- A minimum of one year of experience in a physician's office or other medical facility is preferred.
- Exceptions may be made for applicants currently in an externship or residency program with an active or pending Washington DOH MA-R certification within seven days of hire. The posting also specifies a Washington State MA-C license within 45 days of hire.
Nice To Haves
- A minimum of one year of experience in a physician's office or other medical facility is preferred.
- X-ray training and certification can qualify employees for an additional hourly premium.
Responsibilities
- Collaborate with physicians, clinical staff, front-office staff, and clinic management to support comprehensive health care outcomes.
- Perform a variety of clinic functions requiring specialized knowledge and integration of available standards, resources, and data.
- Advocate for ethical, holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
- Create and provide a safe, supportive environment for patients.
- Provide excellent patient customer service and clinic management assistance.
Benefits
- Medical, dental, and vision coverage plans with employer-paid contributions
- Life insurance
- Short- and long-term disability
- Retirement savings plans
- Tuition reimbursement, up to 100% of tuition and fees or $5,250 per year for full-time employees and $2,500 per year for part-time employees
- Paid time off, including time off for extended illness
- Wellness program
- Mental health coaching and services
- Indigo premium of $2.50 per hour on top of base pay for all hours worked
- X-ray certification premium of $1.75 per hour for employees who become trained and certified in X-ray
- Weekend differential of $1.25 per hour for staff who work weekend shifts
- Extra-shift and float incentives when applicable
- Monthly Indigo Incentive Program payout of up to $300 per month
- Competitive compensation, volume incentives, customer experience bonuses, sign-on bonuses, and tuition assistance
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
