Clinical Concierge Medical Assistant (MA-C) - Urgent Care
About The Position
Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant to perform clinical tasks and coordinate patient care within the MA-C license scope. The role works in close collaboration with the care team to support health outcomes and patient experiences, provide excellent customer service, and assist with clinic management. Indigo describes its clinics as technology-enabled and uses a team-based care model with no patient panels. This is a 0.9 FTE day-shift position scheduled for three 12-hour shifts, 8 a.m. to 8 p.m. Compensation is listed at $24.83–$35.71 per hour. Additional earning opportunities may include an Indigo premium, an X-ray certification premium, weekend differential, extra-shift and float incentives, and a monthly incentive program.
Requirements
- For Washington positions, hold a Washington State Medical Assistant-Certified (MA-C) credential; an interim certification is acceptable for up to one year from its issue date or until the MA-C is issued.
- For Washington positions, obtain a Washington State MA-C license within 45 days of hire.
- For Idaho positions, hold current CMA certification through AAMA, NHA, or NCCT.
- For Idaho positions, have a Washington State MA-C or MA-R license; a Washington State MA-R license must be endorsed by Indigo within the first 30 days of employment.
- Hold current BLS certification, or obtain it through an in-house training program depending on assignment.
- A minimum of one year of experience in a physician's office or other medical facility is preferred.
- Applicants currently in an externship or residency program may be considered if they have an active or pending Washington DOH MA-R certification within seven days of hire.
Nice To Haves
- At least one year of experience in a physician's office or other medical facility.
- X-ray certification or willingness to become trained and certified in X-ray.
Responsibilities
- Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
- Perform clinic functions requiring specialized knowledge and integration of available standards, resources, and data.
- Advocate for ethical, holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
- Create and provide a safe and supportive environment for patients.
- Provide patient customer service and clinic management assistance.
Benefits
- Medical, dental, and vision coverage plans with generous employer-paid contributions.
- Life insurance and short- and long-term disability.
- Retirement savings plans.
- Tuition reimbursement: 100% of tuition and fees or up to $5,250 per year for full-time employees and $2,500 per year for part-time employees.
- Paid time off, including time off for extended illness.
- Wellness program, including mental health coaching and services.
- Potential sign-on bonuses, tuition assistance, and other incentives.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
