Clinical Concierge Medical Assistant (MA-C) - Urgent Care
About The Position
Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant to support its Central Region urgent care clinics in Washington. This is a float position covering Covington, Maple Valley, Kent, Federal Way, Burien, Tukwila, and Seattle. The role performs clinical tasks and coordinates patient care within the scope of the MA-C license, working closely with the care team to support positive health outcomes and patient experiences. The position also supports clinic operations through patient service and clinic management assistance. The schedule is 0.9 FTE, with three 12-hour day shifts from 8 a.m. to 8 p.m. Compensation is listed at $24.83–$35.71 per hour, with additional earning opportunities including an Indigo premium, an X-ray certification premium for trained and certified employees, weekend differentials, applicable extra-shift and float incentives, and a monthly incentive program.
Requirements
- For Washington positions: hold a Washington State Medical Assistant-Certified (MA-C) credential; Washington State Medical Assistant Interim Certification is acceptable for up to one year from its issue date or until the MA-C is issued.
- For Washington positions: obtain a Washington State MA-C license within 45 days of hire.
- For Idaho positions: hold current CMA certification from AAMA, NHA, or NCCT.
- For Idaho positions: hold a Washington State MA-C or MA-R license, with Indigo endorsement within the first 30 days of employment.
- Have current BLS certification, or obtain it through an in-house training program depending on assignment.
- One year of experience in a physician's office or other medical facility is preferred.
- Applicants in an externship or residency program may be considered with an active or pending Washington DOH MA-R certification within seven days of hire.
Nice To Haves
- At least one year of experience in a physician's office or other medical facility.
Responsibilities
- Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
- Perform clinic functions requiring specialized knowledge and integration of applicable standards, resources, and data.
- Advocate for ethical, holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
- Create and provide a safe, supportive environment for patients.
- Provide excellent patient customer service and assist with clinic management.
Benefits
- Medical, dental, and vision coverage plans with generous employer-paid contributions.
- Life insurance and short- and long-term disability coverage.
- Retirement savings plans.
- Tuition reimbursement, including 100% of tuition and fees or up to $5,250 per year for full-time employees and $2,500 per year for part-time employees.
- Paid time off, including time off for extended illness.
- Wellness program, including mental health coaching and services.
- Career growth opportunities, leadership pathways, and mentor/preceptor opportunities.
- Potential compensation premiums and incentives, including an Indigo premium, an X-ray certification premium, weekend differential, extra-shift and float incentives, and a monthly incentive program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
