Clinical Care Coordinator - Home Health
About The Position
The Clinical Care Coordinator in Home Health is responsible for coordinating home health operations, patient care, referrals, scheduling, and timely initiation of services. The role serves as a liaison among referral sources, patients, caregivers, and staff, supporting high-quality care and strong working relationships with internal teams, referral sources, and clients. The coordinator oversees intake and scheduling for new referrals, maintains accurate documentation and communication in the electronic medical record (EMR), manages clinical staff schedules in line with patient needs and agency goals, and supports quality standards. The position also streamlines workflows, contributes to continuous improvement, and provides professional, compassionate customer service. This is a full-time, hourly, non-exempt position in the Home Health division. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., for 80 hours per pay period. Travel is not required, and the role has no supervisory responsibilities. The position receives leadership from the Regional Clinical Manager.
Requirements
- Ability to pass a state-mandated background check.
- Physical capability to perform all essential job functions.
- Ability to read, write, and speak English to communicate effectively with clients, referral sources, and visitors.
Nice To Haves
- Licensed Practical Nurse (LPN) license in Minnesota.
- Previous experience in home health, healthcare coordination, or referral management.
- Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
- Proficiency in electronic medical records (EMR) systems and workflow management.
- CPR certification must be obtained within six months of hire.
Responsibilities
- Serve as the primary liaison between referral sources, patients, caregivers, and staff to coordinate care and admissions.
- Ensure timely scheduling and initiation of services and work to overcome potential barriers to admission.
- Oversee intake and scheduling for all new home health referrals, supporting accuracy, efficiency, and strong referral-to-admission conversion rates.
- Maintain clear documentation and communication in the EMR system.
- Proactively manage clinical staff schedules to align with patient needs and agency goals.
- Maintain open communication with the interdisciplinary team and ensure timely initiation of care and adherence to quality standards.
- Streamline daily processes, optimize referral management workflows, and contribute to continuous improvement initiatives.
- Maintain strong relationships with patients, families, referral sources, and internal teams, providing professional and compassionate support.
- Perform other duties as assigned.
Benefits
- Flexible scheduling
- Employer-matched retirement
- Pay-on-demand options
- Generous paid time off
- Paid holidays
- Comprehensive health and wellbeing benefits
- Paid documentation time
- Mileage, drive time, or car program options
- Scholarships, training, and professional development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
