Clinical Applications Specialist - RTT (Travelling position)

Siemens Healthineers•San Diego, CA

1d•$91,850 - $126,291•Remote

About The Position

The Clinical Applications Specialist provides radiation therapy clinical training and support to customers, both on site and remotely. The role helps customers operate Varian Medical Systems equipment safely and effectively, use its functionality to meet their business needs, and manage clinical expectations. The specialist may share competitive product performance information with headquarters, marketing, or engineering; coordinate or lead customer and employee training; present at seminars, training programs, and trade shows; support product demonstrations; and create training aids such as quick tips, workbooks, videos, and implementation guides. The position works with cross-functional teams to support service delivery and customer relationships. It also includes creating and maintaining formal customer training documents, designing and overseeing initial and ongoing training for Clinical Applications Specialists, and supporting continuing training for new product releases. The specialist mentors Clinical Training Specialist I and II and may receive other duties from Training Operations and/or the Applications Manager. Travel is required up to 75–100%, including intermittent weekends, and the role requires travel into Canada and meeting Canadian Border Services requirements. Full access to client sites is required, subject to each client's vendor credentialing requirements. The listed base pay range is $91,850–$126,291. Benefits include medical, dental, and vision insurance; a 401(k) retirement plan; life and disability insurance; paid parking or public transportation; paid time off; and paid sick and safe time.

Requirements

Radiation Therapist certification and ARRT registration are required.
Clinical understanding of processes in a medical and/or radiation oncology department.
Minimum of 2–3 years of clinical experience or equivalent, or 3 years in position.
Bachelor’s degree or equivalent.
Enrollment in a Varian-approved Development Program.
Travel up to 75–100%, including intermittent weekends.
Excellent interpersonal skills and exemplary listening, verbal, and written communication skills.
Adaptable, positive, and open to new ideas and situations.
Highly motivated self-starter who takes initiative; enthusiastic learner who can meet challenges and quickly assimilate new concepts.
Complete the LMS training plan specific to assigned responsibility.
Meet client Vendor Credentialing requirements needed for site access, unless prohibited by law; requirements may include identification, background checks, drug screens, immunizations, annual TB testing, and healthcare training.
Experienced knowledge of remote training tools such as Smart Connect and virtual classrooms, and business tools such as Microsoft Office Suite, Salesforce, ServiceMax, QlikView, and an LMS.
Proficiently deliver training for at least 20%–30% of Varian products.
Have experienced product knowledge to support cross-functional teams, including trade shows, sales support, marketing, and testing.
Valid U.S. or Canadian driver’s license and ability to meet Canadian Border Services requirements for travel into Canada.

Responsibilities

Provide clinical applications training and customer support on site and remotely to help customers operate Varian Medical Systems equipment safely and effectively.
Assist in managing customers’ clinical expectations.
Provide competitive product performance information to headquarters, marketing, or engineering groups as available.
Coordinate or lead customer and/or employee training courses.
Conduct large-group presentations at seminars, training programs, and trade shows.
Provide demonstration support at local, regional, and national customer trade events.
Create complementary training materials, including quick tips, workbooks, video media, and implementation guides.
Work with cross-functional teams to support services and optimize customer relations.
Create and maintain formal customer training support documents.
Design and oversee initial and ongoing training for Clinical Applications Specialists and continued training for new product releases.
Mentor Clinical Training Specialist I and II.
Complete other duties assigned by Training Operations and/or the Applications Manager.