Clinical Applications Specialist - CT (South Florida)

GE HealthCare

3d•Hybrid

About The Position

The Clinical Applications Specialist (CAS) supports GE HealthCare’s Imaging applications team and delivers customer education and training on CT imaging equipment. The role provides comprehensive education throughout the customer journey, from pre-sale consultations and evaluations through implementation and ongoing post-installation support, helping customers gain the knowledge and skills needed to achieve optimal performance from their equipment. The specialist works with account management, sales, project management, and service teams to coordinate training in line with order configurations and agreements. The role also includes clinical and product knowledge development, training documentation, on-site or remote education delivery, and maintaining customer relationships while communicating product and customer concerns or opportunities to relevant internal teams. The position is based in the southern Florida territory, with Miami preferred, and requires extensive travel.

Requirements

Associate degree or equivalent.
At least 3 years of CT clinical industry experience.
ARRT or equivalent modality-specific certification.
Willingness and ability to travel extensively, 80% or more (4–5 days per week), including overnight travel and some weekends, within the territory or elsewhere in the United States using multiple modes of transportation.
Must live in the major southern Florida territory area, defined as Orlando and below; Miami is preferred.
Comfort working in a clinical/patient environment.
Proficiency with Windows Outlook, Word, PowerPoint, Excel, and other computer and web-based tools.
Ability to learn specialized industry software and provide digital education and training.
Ability to register with one or more vendor credentialing services used by customer hospitals.

Nice To Haves

At least 2 years of experience with GE HealthCare CT imaging equipment.
Self-starter who is self-directed, team-oriented, and able to thrive in a fast-paced, dynamic business environment while prioritizing personal and business integrity.

Responsibilities

Deliver comprehensive customer-facing training on GE HealthCare CT equipment.
Coordinate customer training with account management, sales, project management, and service teams according to order configurations and terms and conditions.
Develop product, clinical, and software knowledge and competence within Imaging modalities.
Connect theoretical knowledge with clinical and product information to help clinicians use GE HealthCare equipment optimally.
Provide pre-sale clinical product evaluations and educational sessions in partnership with customers.
Develop and deliver clinical training for end users aligned with Sales Order Agreements.
Deliver on-site or remote clinical education and complete required documentation consistently and promptly from pre-training through post-training.
Provide ongoing post-installation training and support over the product lifecycle.
Maintain customer relationships through proactive communication and report product or customer concerns and opportunities to management, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support.