Clinical Applications Specialist

Kenaitze Indian Tribe•Kenai, AK

About The Position

The Clinical Applications Specialist supports implementation and ongoing operation of multi-service clinical software applications used across all Health Systems departments. The role supports the daily interface between Health Systems staff and the electronic health record (EHR), consults with ancillary, Health Information Management Systems (HIMS), and Information Technology (IT) staff, and communicates with technical support to optimize the EHR. The specialist trains integrated care team staff on protocols, grant guidelines, policies, and procedures, and works with quality assurance and process improvement staff on initiatives across the Health System. The position uses the Dene' Model of Care and health care management tools to support providers, promote quality measures, develop optimization tools, coordinate application installation and maintenance, test and implement systems, and identify process improvements. It also documents processes and outcomes, maintains and reports quality-improvement data, and helps ensure compliance with applicable laws, regulations, Tribal policies, and the TERO ordinance. This is a full-time, exempt position scheduled for 40 hours per week for 52 weeks. It reports to the Health Systems Manager and supervises the Clinical Applications Coordinator. Local, in-state, and out-of-state travel is required for meetings and trainings. The role involves light lifting, routine use of office equipment, and the possibility of exposure to blood, body fluid, or tissue.

Requirements

Bachelor's degree in health sciences, information technology, or a related field; a combination of experience may be substituted for a degree.
Five years of experience managing clinical applications.
Experience managing data in a clinical practice setting.
Valid Alaska driver's license and ability to remain insurable under the Tribe's policy, or obtain a license within 90 days of hire.
Basic Life Support certification, or obtain it within 90 days of hire.
Proficiency with Microsoft Suite, or obtain training within 90 days of hire.
Ability to conduct business in a service-oriented manner that is attentive, pleasant, respectful, and kind.
Ability to multitask, work independently, and meet deadlines.
Excellent interpersonal communication, public speaking, and presentation skills.
Ability to provide courteous, collaborative, culturally honoring service to clients, staff, and visitors, and to work as a team player.
Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
Must comply with all requirements of the Alaska Barrier Crimes Act (ABCA) and the Indian Child Protection and Family Violence Prevention Act (ICPA) to remain in the position.

Nice To Haves

Knowledge of and experience working with cultural diversities.
Licensed as a Registered Nurse in Alaska.

Responsibilities

Use the Dene' Model of Care and health care management tools to support providers in delivering optimal care across all Health System departments.
Assure quality health system measures and inform the development of optimization tools.
Coordinate installation and maintenance of product applications and make application recommendations.
Provide onboarding training to staff within all Health Systems departments.
Conduct system testing and implementation.
Coordinate identification of process issues and improvement initiatives.
Document processes and outcomes to support Health Systems standards.
Maintain and report data for quality improvement.
Ensure compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies, and the TERO ordinance.
Perform other duties and tasks requested by the supervisor that are consistent with the position, department, and Kenaitze Indian Tribe objectives.