Clinical Applications Specialist, NICU

GE HealthCare

1d • $101,200 - $151,800

About The Position

The Clinical Applications Specialist works on GE HealthCare’s national NICU team, delivering clinical and operational expertise through education and training for the Maternal Infant Care product portfolio. The role connects clinical practice with product and software knowledge so clinicians can use GE HealthCare equipment effectively and achieve optimal performance. It supports customers and commercial teams from pre-sale evaluations through post-implementation, with a focus on evidence-based practice, outcome-based education, and a strong customer experience.

The specialist develops and delivers clinical education for prospective and existing customers, coordinates training with sales, project management, and service teams, and provides ongoing support following installation or product enhancements. The position also includes customer relationship management, reporting relevant customer or product issues and opportunities to internal teams, and maintaining training documentation and expense records. Extensive national travel is required, including travel within the United States and Canada.

Requirements

• At least 4 years of NICU experience in level 3 or level 4 settings.
• At least 4 years of direct patient care in Labor & Delivery and/or NICU.
• Active registered nursing license.
• Bachelor’s degree from an accredited university or college.
• Must live in the assigned region and within 30 minutes of an international airport.
• Ability and willingness to travel extensively, 80% or more (4–5 days per week), including some weekends, within the United States and Canada.
• Proficiency with Windows Outlook, Word, PowerPoint, Excel, and other computer- and web-based tools.
• Ability to learn specialized industry software and provide digital education and training.

Nice To Haves

• Previous experience providing education to adult learners.
• Collaborative, positive team attitude and ability to adapt quickly to change.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Responsibilities

• Develop product, clinical, and software knowledge and competence within the Maternal Infant Care modality.
• Relate theoretical knowledge to clinical and product information to help clinicians use GE HealthCare equipment effectively.
• Provide pre-sale clinical product evaluations and educational sessions to potential customers.
• Develop and administer customer clinical training aligned with sales order agreements.
• Coordinate customer training with sales, project management, and service organization teams.
• Deliver on-site or remote clinical education to support revenue realization.
• Complete training documentation accurately and on time, from pre-training through post-training.
• Provide post-installation training and additional support, including training for product enhancements.
• Maintain customer relationships and communicate relevant product and customer concerns or opportunities to internal teams.
• Manage travel and lodging budgets, optimize travel strategies, submit expense reports, and maintain records.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• 401(k) plan with employee and company contribution opportunities.
• Life, disability, and accident insurance.
• Tuition reimbursement.
• Potential eligibility for performance-based incentive compensation, including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level