Clinical Applications Specialist

Kenaitze Indian Tribe•Kenai, AK

About The Position

The Clinical Applications Specialist implements and provides ongoing support for multi-service clinical software applications used across all Health Systems Departments. The role supports the daily interface between Health Systems staff and the electronic health record (EHR), consulting with ancillary, Health Information Management Systems (HIMS), and Information Technology (IT) staff, and maintaining communication with technical support to optimize the EHR. The Specialist trains integrated care team staff on protocols, grant guidelines, policies, and procedures, and works with quality assurance and process improvement staff on initiatives across the Health System. The position uses the Dene' Model of Care and health care management tools to support providers in delivering optimal care, assures health system quality measures, coordinates application installation and maintenance, provides staff onboarding training, and conducts system testing and implementation. It also supports process improvement, documents processes and outcomes, maintains and reports quality-improvement data, and ensures compliance with applicable employment laws, Tribal policies, and the TERO ordinance. Other duties consistent with the position and the Tribe's objectives may be assigned by the supervisor. This is a full-time, exempt position scheduled for 40 hours per week for 52 weeks. Travel is required for meetings and trainings, including local, in-state, and out-of-state travel. The role involves light physical work, with lifting or exerting up to 20 pounds frequently, and may include standing or sitting, walking, handling objects, stooping, kneeling, crouching or crawling, communication, seeing, pushing or pulling, and repetitive motion. The position is classified as OSHA Category II: routine work involves no exposure to blood, body fluid, or tissue, though exposure or potential exposure may occur.

Requirements

Bachelor's degree in health sciences, information technology, or a related field; a combination of experience may be substituted for a degree.
Five years of experience managing clinical applications.
Experience managing data in a clinical practice setting.
Valid Alaska driver's license and ability to remain insurable under the Tribe's policy, or obtain insurability within 90 days of hire.
Basic Life Support certification required, or must be obtained within 90 days of hire.
Proficiency with Microsoft Suite, or must obtain training within 90 days of hire.
Ability to conduct business in a service-oriented manner that is attentive, pleasant, respectful, and kind when dealing with un'ina, visitors, coworkers, and others.
Ability to multitask, work independently, and meet deadlines.
Excellent interpersonal communication, public speaking, and presentation skills.
Ability to provide courteous, collaborative, and culturally honoring service to clients, staff, and visitors, and to be a team player.
Knowledge of HIPAA.
Must comply at all times with the requirements of the Alaska Barrier Crimes Act (ABCA) and the Indian Child Protection and Family Violence Prevention Act (ICPA), as this is a covered position.

Nice To Haves

Knowledge of and experience working with cultural diversities.
Alaska Registered Nurse license preferred.

Responsibilities

Use the Dene' Model of Care and health care management tools to support providers in delivering optimal care across Health System Departments.
Assure health system quality measures and inform development of optimization tools.
Coordinate installation and maintenance of product applications and recommend applications.
Provide onboarding training to staff within all Health Systems Departments.
Conduct system testing and implementation.
Coordinate process issue identification and improvement initiatives.
Document processes and outcomes to support Health Systems standards.
Maintain and report data for quality improvement.
Ensure compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies, and the TERO ordinance.
Support the daily interface between Health Systems staff and the EHR, consulting with ancillary, HIMS, and IT staff and communicating with technical support for EHR optimization.
Provide training to integrated care team staff on protocols, grant guidelines, policies, and procedures.
Travel for meetings and trainings, including local, in-state, and out-of-state travel.
Perform other duties and tasks requested by the supervisor that are consistent with the position, department, and the Tribe's objectives.