Clinical Applications Specialist - X-Ray
About The Position
The Clinical Application Specialist (CAS) delivers clinical and operational expertise by providing education and training support to clinical end-users within the X-Ray (XR) modality or product portfolio. The specialist facilitates evidence-based practice and supports the customer experience and commercial teams from pre-sale through post-implementation with outcome-based education and training solutions. The role serves as an XR subject matter expert and technical liaison to the sales organization, advances new product features and imaging techniques, and partners with customers to develop training strategies. It also coordinates system training, tracks training outcomes, supports customer satisfaction and escalations, and works with key opinion leaders to optimize protocols and clinical education initiatives. The position is remote and requires extensive travel within the United States and Canada.
Requirements
- Associate’s degree or equivalent.
- At least 3 years of XR technical or clinical industry experience.
- ARRT (R) certification.
- Demonstrated experience working on GE HealthCare XR systems.
- Deep understanding of clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and adapting messaging to the audience.
- Willingness to travel extensively (80% or more, 4–5 days per week), including overnight stays and some weekends, within the United States and Canada using multiple modes of transportation.
Responsibilities
- Serve as an XR subject matter expert and technical liaison to the sales organization, strengthening team technical capabilities and customer relationships while driving business opportunities forward.
- Advance new product introduction features and imaging techniques, and partner with customers to develop training plans and strategies for new product assimilation and ongoing training needs.
- Coordinate, schedule, and deliver objective-based system training; monitor and report on training outcomes.
- Act as the focal point for the modality or team; identify customer satisfaction issues and assist with escalations, problem determination, and specialty training requests.
- Develop relationships with key opinion leaders to standardize and optimize protocols and support clinical education initiatives.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life insurance
- Disability insurance
- Accident insurance
- Tuition reimbursement
- Potential performance-based incentive compensation, which may include cash bonuses and/or long-term incentives
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
