Clinical Applications Specialist- Cardiovascular Ultrasound

GE HealthCare

About The Position

The Cardiovascular Ultrasound (CVUS) Clinical Applications Specialist provides clinical and operational expertise through education and training for the CVUS product portfolio. The role facilitates evidence-based practice and supports customer experience and commercial teams from pre-sale through post-implementation with outcome-based education and training solutions. The territory covers Minnesota, North Dakota, and South Dakota. The specialist serves as an ultrasound subject matter expert and technical liaison to the sales organization, advances new product features and imaging techniques, and partners with customers to develop training plans. The role coordinates and delivers system training, monitors training outcomes, addresses customer satisfaction and escalation issues, develops relationships with key opinion leaders, shares market intelligence, and provides clinical and technical leadership during the sales process through product demonstrations. The role requires extensive U.S. travel, stated as 75% or more, typically four to five days per week, including two to three overnight stays and some weekends. GE HealthCare offers professional development, career opportunities, a supportive work culture, competitive compensation, and relocation assistance. Employment visa sponsorship is not available for this opening. Employment is subject to legal work authorization in the United States and successful completion of a drug screen as applicable.

Requirements

Associate degree or equivalent.
At least 3 years of ultrasound technical or clinical industry experience.
RDCS certification or a CCI registry in Echocardiography.
Demonstrated experience working on cardiac ultrasound systems.
Deep understanding of clinical education training and associated process implementation.
Demonstrated experience delivering complex information and adapting messaging to different audiences.
Willingness to travel extensively, at least 75% of the time, within the United States by car, air, train, and other modes, including four to five days per week, two to three overnight stays, and some weekends.
Must be legally authorized to work in the United States; employment visa sponsorship is not available.
Successful completion of a drug screen, as applicable.

Nice To Haves

Bachelor’s degree.
3–5 years of clinical experience.
Demonstrated clinical and technical expertise working on Vivid products.
Experience demonstrating products and solutions to varied healthcare audiences.
Entrepreneurial thinking to support customers and commercial teams in defining demonstration goals, with an understanding of the sales process.
Excellent analytical and communication skills, including the ability to communicate with employees and internal and external customers at all levels.
Exceptional interpersonal skills.
Openness to change and a process-improvement mindset.
Commitment to acting with humility, building trust, leading with transparency, delivering with focus, taking ownership, and demonstrating integrity.

Responsibilities

Serve as an ultrasound subject matter expert and technical liaison to the sales organization, strengthening team technical capabilities and customer relationships while advancing business opportunities.
Advance new product introduction features and imaging techniques; partner with customers to develop training plans and strategies for product assimilation and ongoing training needs.
Coordinate, schedule, and execute objective-based system training, and monitor and report training outcomes.
Act as the modality or team focal point, identify customer satisfaction issues, assist with escalations and problem determination, and respond to specialty training requests.
Develop relationships with key opinion leaders to standardize and optimize protocols and support clinical education initiatives.
Penetrate competitive accounts and communicate market intelligence, field concerns, issues, and requirements to the business.
Provide technical and clinical leadership during the sales process by demonstrating ultrasound products, their potential uses, capabilities, and benefits to customers.