About The Position

As the Clinical Applications Specialist for General Imaging Ultrasound, you will drive and execute clinical education, training, and demonstration strategies. You will facilitate evidence-based practice and support customer experience and commercial teams from pre-sale through post-implementation by providing outcome-based education and training. The role helps customers improve productivity, patient care, and quality by optimizing technical and clinical competencies, image quality, workflow, and protocol management. The territory includes Minnesota, North Dakota, and South Dakota, with support for the West Region. The position provides technical and clinical leadership during sales activities, delivers customer system training, and serves as a General Imaging Ultrasound subject matter expert and liaison to the sales organization. It also supports new product adoption, trade shows and conferences, customer satisfaction and escalations, protocol optimization, and clinical education initiatives. Extensive travel is required, including overnight stays and some weekends. The employee must live within the territory.

Requirements

  • Associate degree or equivalent.
  • At least 3 years of General Imaging Ultrasound technical or clinical industry experience.
  • ARDMS certification in Abdomen.
  • Deep understanding of clinical education training and associated process implementation.
  • Demonstrated experience delivering complex information and adapting messaging to the audience.
  • Knowledge of Healthcare Information Systems, networking, and IT.
  • Willingness to travel extensively (75% or more, 4–5 days per week), including overnight travel and some weekends, within the United States using multiple transportation modes.
  • Must live within the territory: Minnesota, North Dakota, or South Dakota.

Nice To Haves

  • Registered Vascular Technologist (RVT), OB/GYN, Adult Cardiac, or MSK certification.
  • Demonstrated experience working on GE Healthcare GI systems.
  • Strong oral and written communication skills.
  • Demonstrated ability to analyze and resolve problems.
  • Ability to document, plan, market, and execute programs.
  • Established project management skills.

Responsibilities

  • Demonstrate the full range of Ultrasound products during pre-sales activities, including potential uses, capabilities, and benefits, to help drive regional revenue.
  • Coordinate, schedule, and deliver objective-based customer system training; monitor and report training outcomes.
  • Serve as a General Imaging Ultrasound subject matter expert and clinical liaison to the sales organization, strengthening team clinical capabilities and customer relationships while advancing business opportunities.
  • Penetrate competitive accounts and communicate current market intelligence to the business.
  • Advance new product features and clinical techniques; partner with customers on training plans and strategies for product assimilation and ongoing training needs.
  • Support trade shows and professional conferences through product demonstrations and customer training.
  • Act as the modality or team focal point by identifying customer satisfaction issues and assisting with escalations, problem determination, and specialty training requests.
  • Build customer relationships, including with key opinion leaders where appropriate, to standardize and optimize protocols and support clinical education initiatives.
  • Promote adoption of a hybrid training delivery approach with customers.
  • Maintain required written pre-training and post-training documentation in accordance with global guidance.
  • Follow applicable Quality Management System processes and EHS policies and procedures, demonstrating a safety-first and quality mindset.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k) plan with employee and company contribution opportunities
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Tuition reimbursement
  • Relocation assistance
  • May be eligible for performance-based incentive compensation, including cash bonuses and/or long-term incentives
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