Clinical Applications Specialist, Invasive Cardiology - Miami, FL

GE HEALTHCARE•Palmetto Bay, FL

15d•Remote

About The Position

The Clinical Applications Specialist (CAS) delivers clinical and product-platform expertise through education and training for clinical end users in a defined modality or product portfolio. The role executes clinical and educational programs across an assigned territory, develops relationships with customer stakeholders and internal account teams, and provides hands-on and didactic training using structured curricula. The specialist helps customers improve productivity and patient-care quality by strengthening users’ technical and clinical competencies, and supports adoption of advanced product features into clinical routines. The position collaborates with account stakeholders to improve the customer experience and promote education offerings. The specialist develops deep product, clinical, and software expertise; coordinates and delivers system and feature training; and advises internal teams and customers on clinical, technical, and professional matters. The role assesses and records training outcomes, develops tailored training strategies, supports new-product features and advanced imaging techniques, and recommends site-specific applications services. It also delivers on-site or remote education, provides post-installation support throughout the product lifecycle, maintains customer relationships, communicates concerns and opportunities, and manages travel costs and administrative records. The position requires residence in the Miami, Florida area and extensive national travel, generally four to five days each week, including overnight stays and some weekends. GE HealthCare does not provide employment visa sponsorship for this opening. Relocation assistance is not provided.

Requirements

RT(R), RN, CVT, or RCIS certification.
At least 2 years of technical or clinical industry experience in interventional invasive cardiology, such as a cardiac catheterization lab or electrophysiology.
Demonstrated experience working with GE HealthCare systems, specifically Mac-Lab and CardioLab.
Strong understanding of clinical education, training, and associated process implementation.
Experience presenting complex information and adapting communication to the audience.
Willingness to travel extensively, more than 80% of the time, generally four to five days per week, including overnight stays and some weekends, within the United States and Canada using multiple modes of transportation.
Must reside in the Miami, Florida area and be willing to travel nationally four to five days per week.
Strong interpersonal, communication, teaching, presentation, organizational, and time-management skills.
Ability to build rapport with stakeholders at all organizational levels and work in a matrix environment.
Ability to adapt to changing personnel, team structures, priorities, and work environments; take initiative; and work independently amid competing priorities.
Professional integrity and adherence to high ethical, moral, and personal values.

Nice To Haves

At least 10 years of clinical experience.
At least 5 years of experience with GE modality-specific platforms.
Ability to synthesize complex issues into clear, simple messages.
Results-oriented approach and interest in improving customer and business outcomes.
Confidence in expressing opinions, information, and key points clearly and fluently.
Self-confidence, service orientation, conscientiousness, persistence, flexibility, and a team-oriented approach.
Career-oriented outlook and enthusiasm for growth and development.

Responsibilities

Develop product, clinical, and software knowledge within the assigned modality and become a recognized domain expert.
Coordinate, schedule, and deliver objective-based system and feature training; demonstrate product features, capabilities, and benefits.
Deliver outcomes in line with the priorities of a Clinical Applications Specialist.
Serve as a subject matter expert and education consultant to the internal account community, providing clinical, technical, and professional guidance and communicating progress and issues to internal GE teams.
Implement skill checklists and assessments, record training outcomes, develop customized training strategies with customers, and communicate results to stakeholders.
Help customers adopt new-product features and advanced imaging techniques, and develop training plans that support their assimilation into practice.
Conduct consultative discussions about applications services, recommend site-specific support, and propose and deliver programs intended to improve customer productivity and support growth.
Drive revenue realization through on-site or remote clinical education delivery.
Provide post-installation training and support throughout the product lifecycle as enhancements requiring additional training or implementation are introduced.
Maintain customer relationships through proactive communication; relay relevant product and customer concerns or opportunities to internal stakeholders and suggest quality improvements.
Manage travel and lodging expenses by optimizing travel strategies and costs.
Complete administrative requirements promptly and maintain clear, concise, complete records.
Contribute to a collaborative, team-oriented environment and work effectively in a fast-paced, dynamic setting.