Clinical Applications Engineer
About The Position
The Clinical Applications Engineer (CAE) supports early adoption of new technology to expand access to robotic minimally invasive care. The role focuses on building and supporting early users through their system learning curve, providing technical expertise during clinical procedures, and helping users transition from initial training to proficiency. The CAE also provides design engineering with guidance and perspective on system-use nuances in the market served. Candidates must reside in Columbus, Cleveland, or Cincinnati, Ohio, or Detroit, Michigan. The position is remote, with onsite attendance when requested by the leader.
Requirements
- At least 2 years of technical or clinical experience in healthcare.
- Experience navigating hospitals and supporting procedures.
- Self-starter able to work autonomously and flexibly in a dynamic environment.
- Problem-solving skills, critical thinking, and composure in high-pressure environments.
- Collaborative approach and ability to work well in a remote team environment.
- Effective oral, written, and interpersonal communication skills, with strong situational awareness.
- Experience with highly complex technical systems and/or in a critical patient-care setting with physicians and support staff.
- Ability to seek out and process large amounts of data and translate it into actionable insights.
- Desire to learn and build new skills.
- Ability to travel up to 70%; reside near a major airline or rail hub; and work nights and weekends as needed.
- Ability to independently prioritize and manage travel logistics and complete related administrative tasks promptly.
- Ability to travel on a moment’s notice, support cases across varying geographies, and use different forms of travel.
- Bachelor’s degree in biomedical engineering or a healthcare-based field.
- Must reside in Columbus, Cleveland, or Cincinnati, Ohio, or Detroit, Michigan.
Responsibilities
- Provide procedural support to new robotic system sites to promote safety and effective progression.
- Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new users through their early learning curve.
- Provide clinical product and technical assistance and train physicians and clinical staff on effective equipment use during procedures.
- Identify clinical users’ concerns related to procedure adoption and work with training and development partners to evaluate and address them.
- Maintain collaboration and open communication with the global Clinical Applications Engineering team and development teams.
- Work with peers and development engineering partners to develop and share best practices and product feedback.
- Stay current on company product instructions for use (IFU), best practices, technical troubleshooting, relevant clinical literature, and new product information.
- Prioritize and respond appropriately to requests in a high-stress environment.
- Manage travel logistics and related administrative tasks, and travel on short notice to support cases across varying geographies.
Benefits
- Market-competitive compensation package including base pay, incentives, benefits, and equity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
