Clinical Account Specialist HS - Grand Rapids
About The Position
UCB is hiring a Clinical Account Specialist for its Hidradenitis Suppurativa dermatology sales team in Grand Rapids, Michigan. The role drives demand for current and future dermatology pipeline assets in an assigned territory by communicating product clinical information, building relationships with clinical decision makers and office support staff, and collaborating across UCB to support patients with severe immunologic diseases. The position requires understanding the patient journey and local healthcare ecosystem, including the payor environment, and helping ensure patients receive needed therapies. The specialist works collaboratively within a matrix organization, follows UCB policies and approved messaging, and supports compliant use of sales materials. Responsibilities also include territory planning and goal attainment, customer and account planning, marketplace analysis, resource management, and coordination of promotional educational opportunities.
Requirements
- Bachelor’s degree (BA/BS).
- At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Valid driver’s license with no more than 2 moving violations during the preceding 3 years.
- Must reside within the assigned geography.
Nice To Haves
- 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Experience calling on dermatologists in the assigned geography.
- Experience selling injectable biologic products.
- Demonstrated pharmaceutical sales success through goal attainment and awards such as President’s Club.
- Biologic product launch experience.
- Business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
- Understanding of the managed care landscape and its influence on business.
- Strong verbal, influencing, presentation, and written communication skills.
- Strong collaboration skills and success working in teams.
Responsibilities
- Develop an understanding of the patient journey and take responsibility for helping ensure needed therapies reach patients.
- Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
- Understand the local healthcare ecosystem, including the payor environment.
- Build collaborative, team-oriented relationships and work effectively in a matrix environment, demonstrating UCB Patient Value Strategy principles.
- Comply with UCB policies and approved messages, and coach the team on using approved sales materials and messages with healthcare professionals and other external stakeholders.
- Attain territory sales goals and objectives through effective territory planning and appropriate reach and frequency with clinical decision makers.
- Collaborate with the Immunology Clinical Specialist and other UCB Patient Value Team members.
- Analyze territory data and build or adapt customer call plans to establish professional working relationships with healthcare professionals and support staff.
- Maintain an understanding of the competitive marketplace and factors influencing prescriber decisions.
- Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
- Make strategic decisions about allocated resources, including financial budgets, samples, and access opportunities.
- Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer education, in accordance with UCB policy.
Benefits
- A caring and supportive culture where employees are included, respected, and have equal opportunities.
- Opportunities to grow and freedom to pursue a career path and reach full potential.
- Hybrid-first approach, with 40% of time spent in the office unless otherwise stated or the position's nature precludes it.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
