Clinical Account Specialist HS - Knoxville, TN

UCB•Knoxville, TN

8h•$132,000 - $174,000•Hybrid

About The Position

The Clinical Account Specialist (CAS) drives demand for current and future dermatology pipeline products in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works across UCB to create strong experiences for patients living with severe immunologic diseases. The position focuses on understanding the patient journey and helping ensure patients receive needed therapies, while communicating clinical product information and relevant patient support services to healthcare professionals and office staff. The CAS manages territory performance through planning, account analysis, customer engagement, and collaboration with the Immunology Clinical Specialist and the broader UCB Patient Value Team. The role also involves understanding local healthcare and payer environments, managing allocated resources, and supporting promotional educational programs in accordance with UCB policy.

Requirements

Bachelor’s degree (BA/BS).
At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Valid driver’s license and no more than 2 moving violations in the previous 3-year period.
Must reside within the assigned geography.

Nice To Haves

At least 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Experience calling on dermatologists in the assigned geography.
Experience selling injectable biologic products.
Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
Biologic product launch experience.
Business and strategic planning skills, including identifying unique selling opportunities and adapting to changing market conditions.
Understanding of the managed care landscape and its effect on business.
Strong verbal, influencing, presentation, and written communication skills.
Strong collaboration skills and success working in teams.

Responsibilities

Develop an understanding of the patient journey of care and help ensure patients receive needed therapies.
Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
Understand local healthcare ecosystems, including the payer environment.
Attain territory sales goals through effective territory planning and appropriate reach and frequency with clinical decision makers.
Collaborate with the Immunology Clinical Specialist and other members of the UCB Patient Value Team.
Analyze territory data and adapt customer call plans to build professional relationships with healthcare professionals and support staff.
Maintain an understanding of the competitive marketplace and factors influencing prescriber decisions.
Conduct account activities including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
Make strategic decisions regarding allocated resources, including financial budgets, samples, and access opportunities.
Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff in accordance with UCB policy.
Establish collaborative, team-oriented working relationships and integrate within a matrix environment.
Comply with UCB policies and approved messages, and coach the team in using approved sales materials and messages with healthcare professionals and other external stakeholders.