Clinical Account Specialist HS - Chattanooga
About The Position
UCB is seeking a Clinical Account Specialist to drive demand for current and future dermatology pipeline products in an assigned territory. The role focuses on communicating product clinical information and patient support services to healthcare professionals and office staff, developing relationships with clinical decision makers, and working with the broader UCB organization to support patients living with severe immunologic diseases. The specialist develops an understanding of the patient journey and local healthcare ecosystem, including the payer environment, and helps ensure patients receive needed therapies. The role requires collaborative, compliant work within a matrix organization and use of approved UCB messages and sales materials. This position is based in the Chattanooga, Tennessee geography. UCB describes its general approach as hybrid-first, with 40% office time unless the role or its nature precludes that arrangement. The anticipated base salary range is $132,000 to $174,000 per year; actual compensation may vary based on factors including geographic region, knowledge, skills, experience, and internal equity.
Requirements
- Bachelor’s degree (BA/BS).
- At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Valid driver’s license with no more than 2 moving violations in the previous 3-year period.
- Must reside within the assigned geography.
- Strong verbal, influencing, presentation, and written communication skills.
- Strong collaboration skills and success working in teams.
Nice To Haves
- 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Experience calling on dermatologists in the assigned geography.
- Experience selling injectable biologic products.
- A proven record of success in pharmaceutical sales, demonstrated by goal attainment and awards achievement such as President’s Club.
- Biologic product launch experience.
- Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
- Demonstrated understanding of the managed care landscape and how it influences or affects business.
Responsibilities
- Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
- Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
- Maintain a thorough understanding of the competitive marketplace and factors that influence prescriber decisions.
- Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
- Make strategic decisions about allocated resources, including financial budgets, samples, and access opportunities.
- Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer education, in accordance with UCB policy.
- Develop an understanding of the patient journey and take responsibility for helping ensure patients receive needed therapies.
- Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
- Understand local healthcare ecosystems, including the payer environment.
- Build collaborative, team-oriented relationships and work effectively in a matrix environment.
- Follow UCB policies and approved messages, and coach the team on using approved sales materials and messages with healthcare professionals and other external stakeholders.
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What This Job Offers
Job Type
Full-time
