Recruitment Data Policies Clinical Account Specialist HS - Grand Rapids

UCB•Grand Rapids, MI

6h•Hybrid

About The Position

UCB is seeking a Clinical Account Specialist for its Hidradenitis Suppurativa Dermatology Sales Team in Grand Rapids, Michigan. The role drives demand for current and future dermatology pipeline assets within an assigned territory by communicating product clinical features, building relationships with clinical decision makers and office support staff, and collaborating across UCB to support patients with severe immunologic diseases. The specialist develops an understanding of the patient journey and local healthcare ecosystem, including the payor environment, and helps ensure patients receive needed therapies. The role delivers information about dermatology products and patient support services to healthcare professionals and office staff, while working collaboratively within a matrix environment and following UCB policies and approved messaging. This position is accountable for territory sales goals and objectives. It involves territory planning, customer and account analysis, promotional education, resource management, and collaboration with the Immunology Clinical Specialist and the broader UCB Patient Value Team. UCB describes its work approach as hybrid-first, with 40% of time spent in the office unless the position’s nature or description precludes that approach.

Requirements

Bachelor’s degree (BA/BS).
At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Valid driver’s license with no more than 2 moving violations in the previous 3-year period.
Must reside within the assigned geography.

Nice To Haves

5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Experience calling on dermatologists in the assigned geography.
Experience selling injectable biologic products.
A proven pharmaceutical sales record demonstrated through goal attainment and awards, such as President’s Club.
Biologic product launch experience.
Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
Demonstrated understanding of the managed care landscape and its influence on business.
Strong verbal, influencing, presentation, and written communication skills.
Strong collaboration skills and success working in teams.

Responsibilities

Develop a strong understanding of the patient journey of care and help ensure patients receive needed therapies.
Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
Build an understanding of local healthcare ecosystems, including the payor environment.
Establish collaborative, team-oriented relationships and integrate effectively within a matrix environment.
Follow UCB policies and approved messages, and coach the team on using approved UCB sales materials and messaging with healthcare professionals and external stakeholders.
Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
Analyze territory data and build or adapt customer call plans to establish professional relationships with healthcare professionals and support staff.
Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
Make strategic decisions in managing allocated resources, including financial budgets, samples, and access opportunities.
Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer educational opportunities, in accordance with UCB policy.