About The Position

The Clinical Account Specialist (CAS) drives demand for current and future dermatology pipeline products in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works with the broader UCB organization to support people living with severe immunologic diseases. The CAS develops an understanding of the patient journey and local healthcare ecosystem, including the payer environment, and helps ensure patients receive needed therapies. The position communicates clinical product information and relevant patient support services to healthcare professionals and office staff, while working collaboratively in a matrix environment and following UCB policies and approved messaging. The CAS manages territory sales goals through territory planning, customer engagement, data analysis, account planning, and effective use of allocated resources. The role also coordinates promotional educational opportunities for medical stakeholders in accordance with UCB policy. The position is based in the Fort Lauderdale assigned geography; UCB describes its general approach as hybrid-first, with 40% of time in the office unless the role description or nature of the position states otherwise.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver’s license with no more than 2 moving violations in the previous 3-year period.
  • Must reside within the assigned geography.

Nice To Haves

  • 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
  • Biologic product launch experience.
  • Business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
  • Understanding of the managed care landscape and how it influences or impacts business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and success working in teams.

Responsibilities

  • Attain territory sales goals and objectives through effective territory planning, appropriate customer reach and frequency, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
  • Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and office support staff.
  • Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
  • Conduct account-related activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic business decisions about allocated resources, including financial budgets, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, such as peer-to-peer education, in accordance with UCB policy.
  • Develop an understanding of the patient journey and local healthcare ecosystem, including the payer environment, and help ensure patients receive needed therapies.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
  • Build collaborative, team-oriented relationships in a matrix environment and follow UCB policies and approved messages.
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