Clinical Account Specialist HS - Rochester, NY
About The Position
UCB is seeking a Clinical Account Specialist to join its New Hidradenitis Suppurativa Dermatology Sales Team in Rochester, New York. The role drives demand for current and future dermatology pipeline assets in an assigned territory by communicating clinical product information, engaging clinical decision makers and office support staff, and collaborating across UCB to create strong experiences for patients living with severe immunologic diseases. The position develops understanding of the patient journey and local healthcare ecosystem, including the payor environment, and takes responsibility for helping patients access needed therapies. The specialist plans and manages territory activity, pursues territory sales goals, analyzes sales and territory data, and builds professional relationships with healthcare professionals and support staff. The role also supports compliant promotional education for medical stakeholders and works in a matrix environment with the Immunology Clinical Specialist and other members of the UCB Patient Value Team. UCB describes its work approach as hybrid-first, with 40% of time spent in the office unless the position description or nature of the role precludes this. The anticipated base salary range is $132,000 to $174,000 per year; actual compensation may vary based on factors including geographic region, job-related knowledge, skills, and experience.
Requirements
- Bachelor’s degree (BA/BS).
- At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Valid driver's license with no more than 2 moving violations in the previous 3-year period.
- Must reside within the assigned geography.
Nice To Haves
- 5 or more years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Experience calling on dermatologists in the assigned geography.
- Experience selling injectable biologic products.
- Demonstrated pharmaceutical sales success through goal attainment and awards achievement, such as President’s Club.
- Biologic product launch experience.
- Business and strategic planning skills to identify unique selling opportunities, with adaptability to changing market conditions.
- Understanding of the managed care landscape and its influence on business.
- Strong verbal, influencing, presentation, and written communication skills.
- Strong collaboration skills and success working in teams.
Responsibilities
- Develop a strong understanding of the patient journey of care and take responsibility for ensuring patients receive needed therapies.
- Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
- Establish an understanding of local healthcare ecosystems, including the payor environment.
- Attain territory sales goals and objectives through effective territory planning and appropriate reach and frequency with clinical decision makers.
- Collaborate with the Immunology Clinical Specialist and other members of the UCB Patient Value Team.
- Analyze territory data to build and adapt customer call plans and establish professional relationships with healthcare professionals and support staff.
- Maintain a thorough understanding of the competitive marketplace and factors driving prescriber decisions.
- Conduct account activities such as profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
- Make strategic business decisions regarding allocated resources, including financial budgets, samples, and access opportunities.
- Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, in accordance with UCB policy.
- Establish collaborative, team-oriented working relationships and integrate within a matrix environment.
- Follow UCB policies and approved messages, and coach the team in using approved sales materials and messages with healthcare professionals and other external stakeholders.
Benefits
- A caring, supportive culture where people feel included and respected and have equal opportunities to do their best work.
- Opportunities to grow and freedom to shape a career path.
- Hybrid-first work approach, with 40% of time spent in the office unless the position or its nature precludes this.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
