Clinical Account Specialist HS - Brooklyn, NY
About The Position
UCB is seeking a Clinical Account Specialist (CAS) to join its Hidradenitis Suppurativa Dermatology Sales Team in Brooklyn, NY. The role drives demand for current and future dermatology pipeline assets within an assigned territory by communicating product clinical features, building relationships with clinical decision makers and office support staff, and working across UCB to create the best possible experiences for patients living with severe immunologic diseases. The CAS develops an understanding of the patient journey and local healthcare ecosystem, including the payor environment, and helps ensure patients receive needed therapies. The position owns territory sales goals and objectives, analyzes territory and sales data, plans customer calls, manages allocated resources, and supports educational opportunities for medical stakeholders in accordance with UCB policy. The CAS works collaboratively within a matrix organization and follows UCB policies and approved messaging. This position is hybrid under UCB’s hybrid-first approach, with 40% of time spent in the office unless the role’s nature precludes that arrangement. The anticipated base salary range is $132,000 to $174,000 per year; actual salary may vary based on factors including geography, knowledge, skills, and experience.
Requirements
- Bachelor’s degree (BA/BS).
- At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Valid driver’s license with no more than 2 moving violations in the previous 3-year period.
- Must reside within the assigned geography.
Nice To Haves
- 5 or more years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
- Experience calling on dermatologists in the assigned geography.
- Experience selling injectable biologic products.
- Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
- Biologic product launch experience.
- Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
- Demonstrated understanding of the managed care landscape and its influence on business.
- Strong verbal, influencing, presentation, and written communication skills.
- Strong collaboration skills and success working in teams.
Responsibilities
- Develop a strong understanding of the patient journey of care and take responsibility for ensuring needed therapies get to patients.
- Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
- Establish an understanding of local healthcare ecosystems, including the payor environment.
- Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
- Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
- Maintain a thorough understanding of the competitive marketplace and the drivers of prescriber decisions.
- Conduct account-related activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
- Make strategic business decisions concerning allocated resources, including financial budgets, samples, and access opportunities.
- Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer educational opportunities, in accordance with UCB policy.
- Establish collaborative, team-oriented working relationships and integrate within a matrix environment.
- Comply with UCB policies and approved messages, and coach the team in using approved UCB sales materials and messages with healthcare professionals and other external stakeholders.
Benefits
- A caring, supportive, and inclusive culture with equal opportunities.
- Opportunities to grow and the freedom to develop a career path.
- Hybrid-first work approach, with 40% of time spent in the office unless otherwise specified or precluded by the nature of the role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
