Clinical Account Specialist HS - Roanoke, VA

UCB•Roanoke, VA

2d•$132,000 - $174,000•Hybrid

About The Position

The Clinical Account Specialist (CAS) drives demand for current and future dermatology pipeline assets within an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works with the broader UCB organization to create positive experiences for patients with severe immunologic diseases. The CAS develops an understanding of the patient journey and local healthcare ecosystem, including the payer environment, and helps ensure patients receive needed therapies. The position is accountable for territory sales goals, territory planning, customer engagement, account activities, and strategic management of resources. It also supports compliant promotional and educational opportunities for medical stakeholders. The position is based in the Roanoke, Virginia geography, and the successful candidate must reside within the assigned territory. UCB describes its general approach as hybrid-first, with 40% office time unless the position’s description or nature precludes that arrangement.

Requirements

Bachelor’s degree (BA/BS).
At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Valid driver’s license with no more than 2 moving violations in the previous 3-year period.
Must reside within the assigned geography.

Nice To Haves

At least 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Experience calling on dermatologists in the assigned geography.
Experience selling injectable biologic products.
Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
Biologic product launch experience.
Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
Demonstrated understanding of the managed care landscape and how it influences or impacts business.
Strong verbal, influencing, presentation, and written communication skills.
Strong collaboration skills and success working in teams.

Responsibilities

Develop a strong understanding of the patient journey of care and take responsibility for ensuring needed therapies reach patients.
Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
Build an understanding of local healthcare ecosystems, including the payer environment.
Attain territory sales goals and objectives through effective territory planning and appropriate reach and frequency with clinical decision makers.
Collaborate with the Immunology Clinical Specialist and other members of the UCB Patient Value Team.
Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
Maintain a thorough understanding of the competitive marketplace and the factors influencing prescriber decisions.
Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
Make strategic business decisions about allocated resources, including financial budgets, samples, and access opportunities.
Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff in accordance with UCB policy.
Establish collaborative, team-oriented relationships and integrate within a matrix environment.
Follow UCB policies and approved messages, and coach the team in using approved UCB sales materials and messages with healthcare professionals and other external stakeholders.