About The Position

The Clinical Account Specialist (CAS) drives demand for current and future dermatology pipeline products in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works across UCB to support patients living with severe immunologic diseases. The position develops knowledge of the patient journey and local healthcare ecosystem, including the payer environment, and communicates clinical product information and patient support services to healthcare professionals and office staff. It is accountable for territory sales goals and effective territory planning, customer engagement, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members. The role also manages territory resources and supports compliant promotional education activities. The position is based in the Roanoke, Virginia assigned geography. UCB describes its work approach as hybrid-first; unless the role description states otherwise or the nature of the position precludes it, roles are hybrid with 40% of time spent in the office.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver’s license with no more than 2 moving violations in the previous 3-year period.
  • Must reside within the assigned geography.

Nice To Haves

  • At least 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • Proven pharmaceutical sales success demonstrated through goal attainment and awards achievement, such as President’s Club.
  • Biologic product launch experience.
  • Business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
  • Understanding of the managed care landscape and how it influences or impacts business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and success working in teams.

Responsibilities

  • Develop understanding of the patient journey of care and help ensure patients receive needed therapies.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
  • Develop understanding of local healthcare ecosystems, including the payer environment.
  • Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other Patient Value Team members.
  • Analyze territory data and build or adapt customer call plans to establish professional working relationships with healthcare professionals and support staff.
  • Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
  • Conduct account activities including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic decisions about allocated resources, including financial budgets, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff in accordance with UCB policy.
  • Establish collaborative, team-oriented relationships and work within a matrix environment.
  • Follow UCB policies and approved messages, and coach the team on using approved sales materials and messages with healthcare professionals and other external stakeholders.

Benefits

  • UCB describes a caring, supportive and inclusive culture, equal opportunities, and the ability to grow and develop a career path.
  • Hybrid-first work approach, with 40% of time spent in the office for roles unless otherwise stated or precluded by the position.
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