Recruitment Data Policies Clinical Account Specialist HS - Knoxville, TN

UCB•Knoxville, TN

16d•Hybrid

About The Position

The Clinical Account Specialist (CAS) drives demand for current and future dermatology pipeline assets within an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works across UCB to create strong experiences for patients living with severe immunologic diseases. The CAS develops understanding of the patient journey and local healthcare ecosystem, including the payor environment, and supports patients in receiving needed therapies. The position is accountable for territory sales goals through territory planning, customer engagement, collaboration with the Immunology Clinical Specialist and the broader UCB Patient Value Team, and strategic management of allocated resources. The CAS also supports compliant promotional education for medical stakeholders and staff. This position is based in Knoxville, Tennessee, and requires residence within the assigned geography. UCB describes its general approach as hybrid-first, with 40% of time in the office unless the role description or nature of the position specifies otherwise.

Requirements

Bachelor’s degree (BA/BS).
At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Valid driver’s license with no more than 2 moving violations in the previous 3-year period.
Must reside within the assigned geography.

Nice To Haves

5 or more years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
Experience calling on dermatologists in the assigned geography.
Experience selling injectable biologic products.
Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
Biologic product launch experience.
Business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
Understanding of the managed care landscape and its effect on business.
Strong verbal, influencing, presentation, and written communication skills.
Strong collaboration skills and success working in teams.

Responsibilities

Develop a strong understanding of the patient journey of care and take responsibility for helping ensure patients receive needed therapies.
Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
Establish an understanding of local healthcare ecosystems, including the payor environment.
Attain territory sales goals and objectives through effective territory planning and appropriate reach and frequency with clinical decision makers.
Collaborate with the Immunology Clinical Specialist and other members of the UCB Patient Value Team.
Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
Maintain a thorough understanding of the competitive marketplace and factors influencing prescriber decisions.
Conduct account-related activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
Make strategic business decisions regarding allocated resources, including financial budgets, samples, and access opportunities.
Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff in accordance with UCB policy.
Build collaborative, team-oriented working relationships and integrate within a matrix environment.
Comply with UCB policies and approved messages, and coach the team on using approved sales materials and messages with healthcare professionals and other external stakeholders.