About The Position

UCB is hiring a Clinical Account Specialist for its Hidradenitis Suppurativa Dermatology Sales Team in Richmond, Virginia. The role drives demand for current and future dermatology pipeline products within an assigned territory. It involves communicating product clinical information and relevant patient support services to healthcare professionals and office staff, building relationships with clinical decision makers, and working with the broader UCB organization to support patients living with severe immunologic diseases. The specialist develops an understanding of the patient journey and local healthcare ecosystem, including the payer environment, and helps ensure patients receive needed therapies. The role applies UCB Patient Value Strategy principles, works collaboratively in a matrix environment, and follows company policies and approved communications. It also includes territory planning and sales-goal ownership, account analysis, resource management, and coordinating promotional educational opportunities for medical stakeholders.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver’s license and no more than two moving violations in the previous three-year period.
  • Must reside within the assigned geography.

Nice To Haves

  • At least 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • Demonstrated pharmaceutical sales success through goal attainment and awards such as President’s Club.
  • Biologic product launch experience.
  • Business and strategic planning skills to identify selling opportunities and adapt to changing market conditions.
  • Understanding of the managed care landscape and its influence on business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and a record of success working in teams.

Responsibilities

  • Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
  • Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
  • Maintain a thorough understanding of the competitive marketplace and factors that influence prescriber decisions.
  • Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic business decisions about allocated resources, including financial budgets, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, in accordance with UCB policy.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
  • Develop awareness of the patient journey and local healthcare ecosystem, including the payer environment, and help ensure patients receive needed therapies.
  • Build collaborative, team-oriented working relationships and work effectively within a matrix environment.
  • Comply with UCB policies and approved messages, and coach the team in the use of approved sales materials and messages with external stakeholders.

Benefits

  • A caring, supportive, and inclusive culture with equal opportunity to do one’s best work.
  • Opportunities to grow and shape a career path.
  • Hybrid-first approach to work, with teams brought together in local hubs.
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