Clinical Account Specialist HS-Santa Clarita,CA.

UCB•Bakersfield, CA
•$132,000 - $174,000•Hybrid

About The Position

The Clinical Account Specialist (CAS) drives demand for current and future dermatology pipeline products in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works across UCB to create positive experiences for patients living with severe immunologic diseases. The territory includes Santa Clarita, Santa Barbara, San Luis Obispo, and Thousand Oaks; the posting also identifies Bakersfield, California, as the location for the position. The CAS develops an understanding of the patient journey and helps ensure patients receive needed therapies. The role communicates clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff, understands local healthcare systems and payer environments, and applies UCB’s Patient Value Strategy through collaborative, team-oriented work. The CAS must follow UCB policies and approved messages and coach team members on using approved sales materials and messages. The position is responsible for territory sales goals, planning and conducting customer visits, analyzing territory data, managing account activities and allocated resources, understanding the competitive marketplace, and coordinating policy-compliant educational programs for medical stakeholders. UCB describes its workplace approach as hybrid-first, with 40% of time spent in the office unless the role description or the nature of the position indicates otherwise.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver’s license with no more than two moving violations in the previous three-year period.
  • Must reside within the assigned geography.

Nice To Haves

  • Five years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • A proven record of success in pharmaceutical sales demonstrated through goal attainment and awards, such as President’s Club.
  • Biologic product launch experience.
  • Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
  • Demonstrated understanding of the managed care landscape and its influence on business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and success working in teams.

Responsibilities

  • Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
  • Analyze territory data to build and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
  • Maintain a thorough understanding of the competitive marketplace and the factors influencing prescriber decisions.
  • Conduct account-related activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic decisions in managing allocated financial and budget resources, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer education, in accordance with UCB policy.
  • Develop understanding of the patient journey and help ensure patients receive needed therapies.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
  • Establish understanding of local healthcare ecosystems, including the payer environment.
  • Build collaborative, team-oriented working relationships and integrate within a matrix organization.
  • Comply with UCB policies and approved messages, and coach the team to use approved sales materials and messages with healthcare professionals and other external stakeholders.
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